Client Support Administrator
6 months ago
**Company Description**
Culina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures.
At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thriveA place where you're valued, challenged, and inspired
An exciting opportunity has arisen for an enthusiastic and outgoing individual to join our Client Support team in Market Drayton. This role is a full time, 12 month fixed term maternity cover contract. Our Client Support team operate with circa 50 colleagues across both days & nights.
**Salary**: £25,024 per annum.
**Working hours**: 4 on 4 off, 6am-6pm.
As a Client Support Administrator you will be the first point of contact for a number of our well known clients, delivering outstanding customer service. You will be required to resolve queries, looking after the stock/order management for allocated clients, as well as communicating with internal departments to achieve the best solution for any incoming queries.
**Key Duties of a Client Support Administrator**:
- Control the timely and accurate receipt of sales orders, ensuring they are available to the warehouse within agreed timeframes.
- Chase any missing / outstanding orders with the client, confirming receipt or non-receipt.
- Control duplicate receipt of orders confirming with the client whether orders are to be processed or cancelled.
- Inventory management and quality control, avoiding mis-rotation of stocks, holding and releasing stocks from and to various quarantine status’ upon request.
- Ensure a positive client experience through high quality service and communication thereby attaining client retention.
- Looking after a portfolio of clients on a daily basis.
- This list is not exhaustive and the job holder may be required to undertake other duties.
**Qualifications**
- Excellent verbal and written communication skills.
- Exceptional attention to detail.
- Ability to work in a pressurised environment.
- Ability to work using own initiative.
- Negotiating skills - ability to influence and steer.
- Effectively prioritising work load in order to meet set deadlines.
- Customer Service driven, in order to maintain a high level of customer focus.
**Additional Information**
As part of our drive to make Culina Logistics a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:
- ** Annual Leave** - Competitive holiday entitlement.
- ** Pension scheme - **We want colleagues to enjoy a comfortable retirements so we offer a** **great contribution of 4% employee and 4% employer.
- ** Life Assurance**:
- x2 your annual salary.
- ** Wellness - **Via our Employee Assistance Programme** **we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
- ** Eye Care Vouchers -** We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
- ** Reward & Recognition -** We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
- ** Everyday discounts** - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings
-
Client Support Administrator
6 months ago
Market Drayton, United Kingdom Culina Logistics Full timeCompany Description Culina Logistics are proud to be an award winning 3PL service specialising in chilled warehousing. Offering clients total supply chain solutions by providing an excellent platform for world class clients providing day one for day one picking capability and complete coverage of the UK and Ireland via eight strategically located...
-
Client Support Administrator
3 months ago
Market Drayton, United Kingdom Culina Group Full timeJob Description As a Client Support Administrator you will support the day to day administration of Client Support, offering outstanding contract support and customer service in a fast paced friendly environment and providing a continuous professional and dedicated service. This is a fixed term contract for 6 months. Salary: £25,024 per annum. ...
-
Client Support Administrator
3 weeks ago
Market Drayton, United Kingdom Culina Logistics Full timeJob DescriptionAs a Client Support Administrator you will support the day to day administration of Client Support, offering outstanding contract support and customer service in a fast paced friendly environment and providing a continuous professional and dedicated service.This is a fixed term contract for 15 months.Salary: £25,525 per annum.Working...
-
Client Support Administrator
1 week ago
Market Drayton, United Kingdom Culina Group Full timeCulina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures.At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired!Job DescriptionAs a Client Support...
-
Client Support Administrator
6 months ago
Market Drayton, United Kingdom Culina Logistics Full timeCompany Description Culina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thriveA place where you're valued, challenged, and inspired! **Job...
-
Client Support Coordinator
4 weeks ago
Market Drayton, Shropshire, United Kingdom Culina Group Full timeJob OverviewCulina Group is seeking a highly skilled Client Support Administrator to join our team. As a Client Support Administrator, you will be responsible for providing exceptional customer service and support to our clients. This is a fantastic opportunity to work in a fast-paced environment and develop your skills in contract support and customer...
-
Client Support Coordinator
4 weeks ago
Market Drayton, Shropshire, United Kingdom Culina Group Full timeJob SummaryCulina Group is seeking a skilled Client Support Administrator to join our team. As a Client Support Administrator, you will play a vital role in providing exceptional customer service to our clients, resolving queries, and ensuring seamless day-to-day operations. Main ResponsibilitiesControl the timely and accurate receipt of sales orders,...
-
Client Support Coordinator
1 month ago
Market Drayton, Shropshire, United Kingdom Culina Group Full timeJob SummaryWe are seeking a highly skilled Client Support Administrator to join our team at Culina Group. As a key member of our Client Support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesManage and process sales orders in a timely and accurate mannerKey manual orders onto SAP,...
-
Client Support Administrator
6 months ago
Market Drayton, United Kingdom Culina Logistics Full timeCompany Description Culina Logistics are currently recruiting for an enthusiastic, driven and dedicated individual to work in our Client Support Team, based at our **Market Drayton** office, on a full time permanent contract. Are you a natural relationship builder, who can effortlessly interact with our customers, help develop long term relations and...
-
Administrative Support Specialist
9 hours ago
Market Drayton, Shropshire, United Kingdom Prince Personnel Limited Full timeJob Title: Business Operations AssistantWe are seeking a skilled Business Operations Assistant to join our team at Prince Personnel Limited.Estimated Salary: £29,500 - £33,000 per annum.The ideal candidate will have previous experience in customer service or office administration and be proficient in administrative tasks such as filing, data entry, and...
-
Client Support Associate
3 weeks ago
Market Drayton, Shropshire, United Kingdom Culina Group Full timeJob SummaryCulina Group is seeking a highly skilled Client Support Administrator to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients, ensuring timely and accurate resolution of queries and issues.Key ResponsibilitiesControl the timely and accurate receipt of...
-
Administrative Support Coordinator
7 days ago
Market Drayton, Shropshire, United Kingdom Shropshire Community Health NHS Trust Full timeAbout the RoleAs an Administrative Support Coordinator with Shropshire Community Health NHS Trust, you will play a vital role in providing high-quality administrative support to our healthcare team. This is an exciting opportunity to work in a dynamic environment and contribute to the delivery of exceptional patient care.Key ResponsibilitiesTo be the first...
-
Office Administrator
6 months ago
Market Drayton, United Kingdom Equity Will Writers Ltd Full timeJob Overview: We are seeking a highly organized and detail-oriented Office Administrator to join our team. The Office Administrator will be responsible for providing administrative support and ensuring the smooth operation of our office. This is a crucial role that requires excellent organizational skills, strong attention to detail, and the ability to...
-
Office Administrator
6 months ago
Market Drayton, United Kingdom Equity Will Writers Ltd Full timeJob Overview: We are seeking a highly organized and detail-oriented Office Administrator to join our team. The Office Administrator will be responsible for providing administrative support and ensuring the smooth operation of our office. This is a crucial role that requires excellent organizational skills, strong attention to detail, and the ability to...
-
Customer Service Administrator
5 months ago
Market Drayton, United Kingdom Culina Logistics Full timeCompany Description Culina Logistics are proud to be an award winning 3PL service specialising in chilled warehousing. Offering clients total supply chain solutions by providing an excellent platform for world class clients providing day one for day one picking capability and complete coverage of the UK and Ireland via eight strategically located...
-
Support Services Administration(Ssa)
5 months ago
Market Drayton, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 325542**Salary**: - £21,355- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant- Band 2**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time**Number of jobs available**: -...
-
Receptionist/administrator
5 months ago
Market Drayton, United Kingdom Equity Will Writers Ltd Full timeJob Overview: Equity Will Writers Ltd has an exciting opportunity for a full-time Receptionist / Administrator to join their admin team in Market Drayton. This role is to provide support to ensure the efficient operation of the administrative office, ensuring all duties are completed accurately and delivered with high quality and in a timely manner. These...
-
Receptionist/administrator
6 months ago
Market Drayton, United Kingdom Equity Will Writers Ltd Full timeJob Overview: Equity Will Writers Ltd has an exciting opportunity for a full-time Receptionist / Administrator to join their admin team in Market Drayton. This role is to provide support to ensure the efficient operation of the administrative office, ensuring all duties are completed accurately and delivered with high quality and in a timely manner. These...
-
Customer Service Administrator
5 months ago
Market Drayton, United Kingdom Culina Logistics Full time**Company Description** Culina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thriveA place where you're valued, challenged, and inspired! Our Market...
-
Customer Service Administrator
5 months ago
Market Drayton, United Kingdom Culina Logistics Full time**Company Description** Culina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thriveA place where you're valued, challenged, and inspired! An exciting...