Lead Administrator

3 weeks ago


Croydon, United Kingdom Croydon Health Services NHS Trust Full time

Will be competent within their scope of practice and provide compassionate care to agreed quality standards.

Maintain momentum of discharge planning throughout the entire process; supporting and working in partnership with other members of the Complex Discharge Team, Ward Multi-Disciplinary Team (MDT) and Community partners, constructively challenging where appropriate, decisions with regards to discharge planning.

To undertake administrative tasks to support baseline assessments in partnership with other members of the MDT and ensure that the patient is kept informed of their discharge plans at all times.

Represent the Integrated discharge team at appropriate meetings.

Provide effective & timely communication of discharge actions using existing communication tools.

Will be expected to undertake a range of duties without direct supervision but will be required to report back on those delegated duties to the ward team and case manager.

Will be competent to work across multi
- professional disciplines and make referrals for additional assessments and treatments as required, supported by the case manager.

Promoting the use of the discharge lounge

Lead Administrator

Band 4

An exciting opportunity has arisen for an enthusiastic innovative, motivated and dynamic Lead Administrator who will be working as part of a multi-professional Team to support the smooth running and co-ordination of discharge services. They will also oversee the band 3 Administrators within the team.

The post holder will be responsible for providing administrative tasks to support facilitating safe and effective discharges of patients from hospital to a community setting through a multidisciplinary approach. They will coordinate assessments of patients needed and support the discharge plan process. The post holder will be proactive in identifying concerns or issues that may delay effective discharges and work with the Integrated Discharge Team to overcome and limit these.

This role will extend to support and ensure that patients who have been discharged feel supported and have received the support that was requested. You will need to have critical thinking skills and be able to communicate effectively. This role will be full time across 7 days so flexibility will be required.

**Proposed Interview Date**: TBC

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon.

**These include**:

- Croydon University Hospital
- Purley Hospital
- The Sickle Cell and Thalassaemia Centre in Thornton Heath
- Community bases at Purley, Sanderstead, New Addington, Broad Green, Woodside
- A minor injuries unit in New Addington

The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 3,500 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

**Our Vision**:
“Excellent integrated care for you and your family, when and where you need it”

Our 5 key ‘Here for you’ promises to the people of Croydon are:

- You feel cared for by helpful and welcoming staff
- You feel in safe hands with highly professional staff
- You feel confident in your treatment from skilled teams of compassionate clinicians
- You feel we value your time with convenient appointments, mínimal waiting and care closer to home
- You feel it’s getting better all the time as we continue to improve our services

We are one of 17 Trusts in the country who have been accepted as national pioneers on staff engagement and empowerment, through the adoption of "Listening into Action" as a new way of working. The approach we are taking to “Listening into Action” is new and different.

** Please see the attached supporting document which contains more information about the role.



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