Senior Claims Handler

4 weeks ago


Colchester, United Kingdom Davies Group Full time

**Senior Claims Handler (Third Party Intervention) - Colchester**

**The contracted hours are 37.5 per week and usually fall between 8:30am - 5:00pm Monday - Friday, with occasional Saturday and Sunday work if required including bank holidays.**

**Duties & Responsibilities**:

- Assisting manager with diary tasks.
- Be capable of validating claims against policy information to ensure Indemnity verified.
- Maintaining a claims allocation
- Managing diary and post allocations
- Carrying out monthly audits on the team including 121 meeting.
- Managerial responsibilities when required.
- Staff training.

**Skills & Experience**:

- Must have motor claims experience
- Must be computer literate and have a good understanding of CQ
- Be able to demonstrate your ability to influence and manage relationships with key stakeholders and your peer group, remaining positive and enthusiastic when dealing with difficult and challenging situations
- Have a pro-active approach to solve people and customer problems and to remain focused on priorities for the team as a whole when faced with conflicting demands
- Excellent telephone manner
- Excellent written and verbal communication
- #Indhp

**What we offer**:

- Pension - contribution matched up to 5%
- Life Assurance (2 x basic salary)
- Discounts at 100's of retailers
- Eye Test Vouchers
- Access to Employee Assistance Programme
- Access to training and professional qualifications

**So, are you a Davies person?**

We’re looking for individuals who share our passion, and want to play a part in shaping our future. Being a Davies person means being part of our exciting journey.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£23,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Discounted or free food
- Life insurance
- On-site parking
- Referral programme
- Wellness programme

Schedule:

- Monday to Friday

Work Location: In person

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Employee stock purchase plan
- Flexitime
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- Day shift
- Flexitime
- Monday to Friday

Work Location: In person

**Salary**: From £22,000.00 per year

**Benefits**:

- Employee stock ownership plan
- Flexitime
- Life insurance
- On-site parking
- Referral programme

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Colchester: reliably commute or plan to relocate before starting work (required)

Work Location: In person

**Salary**: Up to £23,000.00 per year

**Benefits**:

- Life insurance

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Colchester, CO3 3DA: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Claims Processing: 1 year (preferred)

Work Location: In person



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