![The Beal Group](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advisor
2 months ago
We’re looking for a highly motivated Customer Service Adviser to join our fantastic team and deliver a first-class customer experience.
Tony Beal Ltd is a manufacturer of commercial têxtile products for a number of industries, including oil & gas, defence, modular, construction, airmotive, automotive, transportation, leisure, agriculture, engineering & construction. We are a long-established family run business based in Westfield, Cumbernauld, just outside of Glasgow.
**The role**
The main purpose of your role is to provide a support service to your colleagues working out on the field, as well as being a point of contact for business to business and cash customers, ensuring the customer journey goes as smoothly as possible.
The right person will be motivated and able to multi task.
A background awareness of commercial vehicles maybe advantageous but not essential.
**Skills and experience required to be a successful Customer Service Administrator**:
- Outstanding customer service skills
- Solid administration skills, ideally with experience of a CRM system and/or Sage
- Resilient, positive and detail oriented
- Organised, able to multi-task and prioritise workload in a faced paced environment
- Excellent verbal and written communication skills
- Office 365 experience
, office based
**Salary**: Competitive - dependant on experience
Schedule: Monday to Friday (8.30am - 5pm)
**Job Types**: Full-time, Permanent
**Salary**: Up to £23,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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