Customer Service Administrator

3 weeks ago


Liverpool, United Kingdom Equiniti Full time

Customer Service Representative

**Duties**:

- Conduct outbound calls to customers to provide assistance and support
- Handle customer inquiries and resolve issues in a timely and professional manner
- Analyze customer needs and recommend appropriate products or services
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to ensure customer satisfaction
- Follow company policies and procedures to deliver exceptional customer service

**Experience**:

- Previous experience in customer service or a related field is preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively

If you are a motivated individual with a passion for providing excellent customer service, we want to hear from you Join our team as a Customer Service Representative and contribute to our mission of delivering exceptional service to our valued customers.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required.

**Job Types**: Full-time, Permanent

**Salary**: From £21,255.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: R2291



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