Customer Service and Claims Administrator
2 weeks ago
**We are currently recruiting for an experienced Customer Service and Claims Administrator to join our client based in Liverpool City Centre. The role is working for an award-winning company who are the largest provider of their service in the UK. They are recognised as a five-star provider by their community and are rated as excellent on Trustpilot. The company also highly values their employee’s wellbeing and career journey offering great benefits and stability.**
**Working Monday to Friday 8.45am - 5.00pm with a salary of £21,000. Your first 6 months will be office based in Liverpool city centre while you complete full training. After successful completion of your probation period you can be home based for 3 days a week and in the office for 2 days per week.**
**Please note: to be considered for this role you must be able to successfully pass a DBS check.**
**About the role**:
- Process valid scanned and manual claims through use of computerised system in a timely and accurate manner
- Respond to/process electronic communications from policyholders
- Liaise with practitioners where applicable to validate receipts and claims
- Check validity of claims relating to policyholders, partners or dependants by checking claims against information on the computerised system and making correct payments
- Handle notification calls
- Send out correspondence, and appropriate forms to next of kin, in respect of policy holders and, once returned, validate and process claims
- Ensure follow-up reminders are processed
- Assist with written responses to complaints
- Update any changes to policyholder details and generate updated schedules
- Ensure the adherence to regulatory and compliance issues
**To be considered for this role you will have**:
- Claims administrative experience
- Administrative experience in a fast-paced environment
- Experience of resolving customer queries to the highest standards
- Proficient Excel user
- Able to successfully pass a DBS check
**Your past job title may have been**:
- Claims Administrator
- Administrator
- Excel Administrator
- Data Administrator
- Policy Administrator
**Benefits**:
- 25 days holiday plus bank holidays (increasing with service)
- Excellent pension
- Fantastic wellbeing package
- 3 days per week working from home
- Monday to Friday 8.45am - 5.00pm
**To Apply**:
If you’re a committed and experienced Administrator looking to work for a stable company where you can create a career, we would love to hear from you, please send your CV.
**Salary**: £21,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Private medical insurance
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
**Experience**:
- Telephone Customer Service: 3 years (required)
Work Location: Hybrid remote in Liverpool, L2 0NA
Reference ID: LH19485
-
Customer Service and Claims Administrator
3 weeks ago
Liverpool, United Kingdom Raewyn Consultancy Full time**We are currently recruiting for an experienced Customer Service and Claims Administrator to join our client based in Liverpool City Centre. The role is working for an award-winning company who are the largest provider of their service in the UK. They are recognised as a five-star provider by their community and are rated as excellent on Trustpilot. The...
-
Customer Service and Claims Administrator
4 weeks ago
Liverpool, United Kingdom Raewyn Consultancy Full time**We are currently recruiting for an experienced Customer Service and Claims Administrator to join our client based in Liverpool City Centre. The role is working for an award-winning company who are the largest provider of their service in the UK. They are recognised as a five-star provider by their community and are rated as excellent on Trustpilot. The...
-
Customer Service and Claims Administrator
2 weeks ago
Liverpool, United Kingdom Raewyn Consultancy Full time**We are currently recruiting for an experienced Customer Service and Claims Administrator to join our client based in Liverpool City Centre. The role is working for an award-winning company who are the largest provider of their service in the UK. They are recognised as a five-star provider by their community and are rated as excellent on Trustpilot. The...
-
Claims and Customer Service Administrator
4 days ago
Liverpool, United Kingdom Raewyn Consultancy Full time**We are currently recruiting for an experienced Claims and Customer Service Administrator to join our client based in Liverpool City Centre.** **The role is working for an award-winning company who are the largest provider of their service in the UK. They are recognised as a five-star provider by their community and are rated as excellent on Trustpilot....
-
Claims Administrator
2 weeks ago
Liverpool, United Kingdom Jobwise Ltd Full time**Are you a Customer Service professional looking for a fantastic immediate opportunity in Liverpool? Your next employer is based in the heart of the City Centre and is looking for a Claims Administrator to join their Claims team. They are offeringa starting salary of GBP21,074 along with 25 days holiday and flexible working. This is a great opportunity to...
-
Claims Administrator
1 day ago
Liverpool, Liverpool, United Kingdom Jobwise Ltd Full timeAre you a Customer Service professional looking for a fantastic immediate opportunity in Liverpool? Your next employer is based in the heart of the City Centre and is looking for a Claims Administrator to join their Claims team. They are offeringa starting salary of GBP21,074 along with 25 days holiday and flexible working. This is a great opportunity to...
-
Claims Administrator
1 week ago
Liverpool, United Kingdom Raewyn Consultancy Full time**We are currently recruiting for an experienced Claims Administrator to join our client based in Liverpool City Centre. The role is working for an award-winning company who are the largest provider of their service in the UK. They are recognised as a five-star provider by their community and are rated as excellent on Trustpilot. The company also highly...
-
Claims Administrator
1 week ago
Liverpool, United Kingdom Raewyn Consultancy Full time**We are currently recruiting for an experienced Claims Administrator to join our client based in Liverpool City Centre. The role is working for an award-winning company who are the largest provider of their service in the UK. They are recognised as a five-star provider by their community and are rated as excellent on Trustpilot. The company also highly...
-
Claims Administrator
3 weeks ago
Liverpool, United Kingdom Raewyn Consultancy Full time**We are currently recruiting for an experienced Claims Administrator to join our client based in Liverpool City Centre. The role is working for an award-winning company who are the largest provider of their service in the UK. They are recognised as a five-star provider by their community and are rated as excellent on Trustpilot. The company also highly...
-
Claims Administrator
2 weeks ago
Liverpool, United Kingdom Raewyn Consultancy Full time**We are currently recruiting for an experienced Claims Administrator to join our client based in Liverpool City Centre. The role is working for an award-winning company who are the largest provider of their service in the UK. They are recognised as a five-star provider by their community and are rated as excellent on Trustpilot. The company also highly...
-
Claims Processor
4 weeks ago
Liverpool, United Kingdom Robertson and Co Ltd Full timeDo you like working with people and providing excellent customer service ? We have a number of exciting opportunities working as a **Claims Handler** within our in-house claims unit We are looking for Claims handlers for roles in Property Damage, Fire and Theft or Liability, you will be trained and developed to effectively manage a portfolio of Insurance...
-
Warranty & Claims Administrator
4 weeks ago
Liverpool, United Kingdom eStar | Mercedes-Benz Van Servicing & Parts Full timeKEY PURPOSE OF THE JOB As an Invoice and Claim Administrator this role is a critical part of the running of a successful Service Department, and such the role is to support the Customer Executives and Service Manager to ensure customers receive the best service through efficient, timely and accurate administration processes. TASKS AND RESPONSIBILITIES -...
-
Motor Claims Handler
2 weeks ago
Liverpool, United Kingdom Robertson and Co Ltd Full timeDo you like working with people and providing excellent customer service ? We have a number of exciting opportunities working as a **Claims Handler** within our in-house claims unit We are looking for Claims handlers for roles in Property Damage, Fire and Theft or Liability, you will be trained and developed to effectively manage a portfolio of Insurance...
-
Warranty and Claims Administrator De868r
2 weeks ago
Liverpool, United Kingdom The Solution Automotive Recruitment Full time**Warranty and Claims Administrator - Liverpool** Our client is a prestigious motor vehicle group and we are looking for a Warranty and Claims Administrator on their behalf. As Warranty and Claim Administrator this role is a critical part of the running of a successful Service Department, and such the role is to support the Customer Executives and Service...
-
Customer Service
2 weeks ago
Liverpool, United Kingdom Page Personnel Secretarial & Business Support Full timeHigh standard service through processing claims. Providing cover within the Telephone and technical claims team **Client Details** This is an opportunity to work for a well established business in Liverpool, they are also market leaders in their field. **Description** Whilst maintaining a high standard with excellent telephone skills and and...
-
Customer Administrator
2 weeks ago
Liverpool, United Kingdom Slater Gordon Full time**Contract Type: Permanent full time** **Working Pattern: 5 days a week Monday to Friday, 37.5 hours** Slater and Gordon are a leading consumer law firm, and our mission is to give people easier access to world class legal services. We are a legal services business powered by technology and led by people that support customers in every step of their...
-
Insurance Claims Administrator
4 days ago
Liverpool, United Kingdom SpotlightJobs Full timeJob Overview: **Experience**: - Proven experience as an claims administrator, administrative assistant, or relevant role - Familiarity with claims management procedures including assessing liability & providing claims solutions - Strong organizational skills with a problem-solving attitude - Excellent written and verbal communication skills **Skills**: -...
-
Claims Handler
3 weeks ago
Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full timeWe are recruiting for a resilient and determined Total Loss Negotiator to work as part of a customer-focused team to proactively manage a portfolio of Total Loss claims through to settlement.The individual will ensure that complete and thorough indemnity investigations are carried out on all cases. You will work closely with the in-house Engineers to...
-
Claims Handler
3 weeks ago
Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full timeWe are recruiting for a resilient and determined Total Loss Negotiator to work as part of a customer-focused team to proactively manage a portfolio of Total Loss claims through to settlement.The individual will ensure that complete and thorough indemnity investigations are carried out on all cases. You will work closely with the in-house Engineers to...
-
Claims Handler
3 weeks ago
Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full timeWe are recruiting for a resilient and determined Total Loss Negotiator to work as part of a customer-focused team to proactively manage a portfolio of Total Loss claims through to settlement.Apply below after reading through all the details and supporting information regarding this job opportunity.The individual will ensure that complete and thorough...