Claims and Customer Service Administrator

7 months ago


Liverpool, United Kingdom Raewyn Consultancy Full time

**We are currently recruiting for an experienced Claims and Customer Service Administrator to join our client based in Liverpool City Centre.**

**The role is working for an award-winning company who are the largest provider of their service in the UK. They are recognised as a five-star provider by their community and are rated as excellent on Trustpilot. The company also highly values their employee’s wellbeing and career journey offering great benefits and stability.**

**Working Monday to Friday 8.45am - 5.00pm with a salary of £23,788. Your first 6 months will be office based in Liverpool city centre while you complete full training. After successful completion of your probation period you can be home based for 3 days a week and in the office for 2 days per week.**

**Please note: to be considered for this role you must be able to successfully pass a DBS check.**

**About the role**:

- Process valid scanned and manual claims through use of computerised system in a timely and accurate manner
- Liaise with practitioners where applicable in order to validate receipts and claims
- Update any changes to policyholder details and send out updated schedules
- Ensure the adherence to regulatory and compliance standards

**To be considered for this role you will have**:

- Claims Administrator experience
- Data Entry Administrator experience
- Administrative experience in a fast-paced environment
- Proficient Excel user
- Able to successfully pass a DBS check

**Your past job title may have been**:

- Claims Administrator
- Administrator
- Excel Administrator
- Data Administrator
- Policy Administrator

**You may have experience working in**:

- Banking
- Insurance
- Claims
- Medical/NHS

**Benefits**:

- 25 days holiday plus bank holidays (increasing with service)
- Excellent pension
- Fantastic wellbeing package
- 3 days per week working from home
- Monday to Friday 8.45am - 5.00pm

**To Apply**:
If you’re a committed and experienced Claims Administrator looking to work for a stable company where you can create a career, we would love to hear from you, please send your CV.

Pay: £23,788.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay
- Store discount
- Transport links
- Work from home

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

**Experience**:

- Administrative: 2 years (required)

Work Location: Hybrid remote in Liverpool

Reference ID: LH240618



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