Full Time Receptionist/administrator
3 weeks ago
**Job Description & Core Capabilities Specification**
**Job Title**:
Receptionist and Administrator
**Job Category (Grade)**:
Assistant
**Level/Salary Range/Band**:
**Hours**:
35 hours per week
(9am -5pm)
Overtime may occasionally be necessary
**Location**:
Belfast City Centre and greater Belfast area
**Position Type**:
Permanent Full Time
**Reports to**:
Staff Manager
**PURPOSE OF THE ROLE**
To work as part of the team to aid people with mobility problems to use equipment such as electric scooters and wheelchairs to get around Belfast city centre.
To ensure provision to users is of a high standard and deliver an excellent level of customer service.
To assist the Director with daily administrative and operational duties.
**KEY RESPONSIBILITIES**
The following reflects typical duties and is not intended to be a comprehensive description of all tasks:
- To book out and complete a basic check on mobility equipment for Shopmobility Belfast members and to complete relevant paperwork for daily hire.
3. Adding and updating of computer database records
4. Liaising with the Director in regards to daily business
5. Low level cash handling
**CORE CAPABILITIES**
**essential**
**desirable**
**PERSONAL IMPACT**
Well-presented and articulate
You will have good communication skills and be someone who will get to know their customers
**RELEVANT EXPERIENCE**
Secondary School education (e.g. 4 GCSE level or NVQ 2 Administration or equivalent).
IT Literacy and working knowledge of computer packages e.g. Microsoft Office, SAGE.
A minimum of one year’s relevant work experience (in the last three years) in a front of house environment.
**CUSTOMER FOCUS**
Awareness of customer needs
**SPECIAL APTITUDES**
Good interpersonal and communication skills both verbal and written.
Experience of computer usage.
**PERSONAL QUALITIES**
Must be able to carry out all relevant tasks as required within the job role.
Needs to be flexible to adjust to changes required as the business adapts post-Covid.
Good organisational, multi-tasking and time management skills.
Ability to use initiative and work unaccompanied or as part of a team.
**Job Types**: Full-time, Permanent
**Salary**: £11.00 per hour
**Benefits**:
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability
COVID-19 considerations:
Staff are required to take social distancing precautions when dealing with customers. Equipment and workspace must be cleaned regularly
Ability to commute/relocate:
- Belfast, BT1 6ED: reliably commute or plan to relocate before starting work (preferred)
Work Location: One location
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