Payroll Officer

6 months ago


Solihull, United Kingdom Serco Plc Full time

.
Payroll Officer
Solihull - hybrid
Full Time, Permanent
£30,000 per annum

Here at Serco, we are seeking a Payroll Officer who will be responsible for several contracts, ensuring all variable input is actioned in a timely manner in the payrolls in accordance with LWI’s and checklists.
The Payroll Officer will assist the Team Leader in training the Operational administrators.

This role has extensive touch points and liaises across a diverse Serco community including Contract managers and employees, Human Resources, Pensions, Internal and External Audit and the business finance team

**As part of this you’ll**:
Support UK Service Delivery Manager to ensure that all payrolls are delivered in accordance with payroll calendars and are legislatively compliant
Ensure all operational payroll data is input in a timely and accurate manner to Serco payrolls
Run HMRC processes out of the Resourcelink payroll software
Download HMRC files inbound/outbound files from HMRC.
Ensure overall team objectives are met
Foster a culture of openness and honesty challenging inappropriate behaviour from others
Ensure employee overpayments and returned payments are recovered and paid in a timely manner
Ensure the team provide a quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
Support wider payroll team as needed
Work as part of the wider HR to drive and deliver People Services initiatives.

**What you’ll need to do the role**:
Good knowledge of Payroll legislation
Strong Oral and Written Communication Skills
Excellent numeracy and literacy skills and proficient with MS Excel and Word
Ability to motivate and encourage Team Members
Able to focus on results, work to deadlines and meet performance targets
Delivering a customer-focussed service.

**Why Serco**:
**Meaningful and vital work**: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

**What we offer**:
Flexible working considered
Pension - 6%
Employee Assistance Programme
Chance to contribute to innovation in the public services
A company passionate about diversity and inclusion
Serco Benefits

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.


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