Chatbot Ai Content Specialist
1 month ago
**The Job**:
In addition to adding new content, the AI Chat Content Specialists will also assess the existing knowledge bank to determine whether content needs updating or amending where it is out of date and when new query types arise.
You will need to research issues and content, and where appropriate, reach out to key points of contact to request information about the underlying issues and products in a timely manner.
**JOB DESCRIPTIONS**:
- Design Chatbot Strategy and Direction as business needs
- Building and developing chatbot conversation flows, intents, platform configurations and best practices.
- Improve Chatbot effective by continually analysing interactions to identify gaps and refining content through UX experiments, user feedback, and analysis of performance metrics.
- Provide timely insights and analytical report to different internal business stakeholders to support effective business decision-making
- Must be committed to continuous training on the job and off the job as stay updated on the chatbot platform’s new feature, capabilities to cater for rapidly changing technology.
- Perform other chatbot related duties, special projects and assignments as required
**JOB REQUIREMENTS**:
- Bachelors’ degree in IT or Business Administration or 2+ year of experience in Project management or customer experience unit.
- Prior experience in delivering at least 1 Chatbot / Conversational commerce solution is a Must
- Experience in developing chatbot and analysing chatbot data
- Ability to understand business needs and translate those needs into technology solutions is critical.
- Demonstrated ability to convey a sense of urgency, openness to new ideas, inclusion & diversity, integrity, customer focus, and respect
- Must have strong Leadership as well as verbal & written communication skills, Excellent problem-solving and analytical skills
- Proficient in English
- Mandarin Speaking is preferred
**Salary**: £22,000.00-£25,000.00 per year
Schedule:
- Monday to Friday
Application question(s):
- Which city are you currently locate? Will you relocate to Birmingham after accept the job?
- What is your current visa status and expiry date?
**Experience**:
- Chatbot: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
Reference ID: WCL-PRE1
-
Ai Content Creation Tutor
1 month ago
Birmingham, United Kingdom BritAsiaTV Full timeJob Description: As an AI Content Creation Tutor at BritAsia TV in Birmingham, you will be responsible for delivering comprehensive instruction and guidance on the integration of artificial intelligence technologies in content creation processes. You will work within our esteemed bootcamp program, shaping the next generation of content creators by imparting...
-
Content and MarTech Assistant
2 weeks ago
Birmingham, United Kingdom LRQA Full timeJob ID: Location:Birmingham : Trinity Park : Bi Position Category:Marketing Position Type:Employee Regular Who are LRQA? LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised...
-
Content and Martech Assistant
2 weeks ago
Birmingham, United Kingdom LRQA group Full timeJob ID:40406 Location:Birmingham : 1 Trinity Park : Bi Position Category:Marketing Position Type:Employee Regular **Who are LRQA?** LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised...
-
AI and Motion Creative Designer
2 months ago
Birmingham, United Kingdom Digital Waffle Full timeJob Role: AI and Motion Creative Designer Location: Birmingham, hybrid working, 4 days in the office Salary: £45,000 My client, an innovative firm specialising in crafting strategic brand solutions for our clients across various industries. We believe in the power of creativity, technology, and strategic thinking to drive impactful brand experiences...
-
AI and Motion Creative Designer
2 months ago
Birmingham, Birmingham, United Kingdom Digital Waffle Full timeJob Role: AI and Motion Creative Designer Location: Birmingham, hybrid working, 4 days in the office Salary: £45,000 My client, an innovative firm specialising in crafting strategic brand solutions for our clients across various industries. We believe in the power of creativity, technology, and strategic thinking to drive impactful brand experiences that...
-
Birmingham, United Kingdom AIPRM, Corp. Full timeIndustry: Software as a Service (SaaS) in AI Location: 100% Remote, 95% Async, 100% in Writing About AIPRM: AIPRM is an innovative AI productivity software on a mission to transform productivity landscapes for individuals and teams. With our AI-driven solutions, we're making it simpler to automate tasks, enhance workflows, and make data-driven...
-
Birmingham, United Kingdom AIPRM, Corp. Full timeIndustry: Software as a Service (SaaS) in AILocation: 100% Remote, 95% Async, 100% in WritingAbout AIPRM: AIPRM is an innovative AI productivity software on a mission to transform productivity landscapes for individuals and teams. With our AI-driven solutions, we're making it simpler to automate tasks, enhance workflows, and make data-driven...
-
AI and Motion Creative Designer
1 month ago
Birmingham, United Kingdom Digital Waffle Full timeJob Role: AI and Motion Creative Designer Location: Birmingham, hybrid working, 4 days in the office Salary: £35,000 My client, an innovative firm specialising in crafting strategic brand solutions for our clients across various industries. We believe in the power of creativity, technology, and strategic thinking to drive impactful brand...
-
Birmingham, United Kingdom AIPRM, Corp. Full timeIndustry: Software as a Service (SaaS) in AI Location: 100% Remote, 95% Async, 100% in Writing About AIPRM: AIPRM is an innovative AI productivity software on a mission to transform productivity landscapes for individuals and teams. With our AI-driven solutions, we're making it simpler to automate tasks, enhance workflows, and make data-driven...
-
Birmingham, United Kingdom AIPRM, Corp. Full timeIndustry: Software as a Service (SaaS) in AILocation: 100% Remote, 95% Async, 100% in WritingAbout AIPRM: AIPRM is an innovative AI productivity software on a mission to transform productivity landscapes for individuals and teams. With our AI-driven solutions, we're making it simpler to automate tasks, enhance workflows, and make data-driven...
-
Pr and Content Manager
1 month ago
Birmingham, United Kingdom TMR Group Ltd Full time**PR and Content Manager** **£25-£34k** **The Company** **A vibrant and exciting business that is growing its portfolio of clients and therefore looking to add to the team - this organisation is all about brand and propelling business performance for its clients.A B2B specialist in specialist sectorsdriving both digitalisationand creativity.** **Why...
-
Content Officer
4 weeks ago
Birmingham, United Kingdom Birmingham City University Full time**Location**: - Birmingham, England**Salary**: - £27,308 to £28,817 per annum- Permanent**Post Type**: - Full Time**Release Date**: - 04 July 2023**Closing Date**: - 23.59 hours BST on Tuesday 18 July 2023**Reference**: - 072023-315We are looking for a talented, creative and hard-working Content Officer (Research), who will work alongside our...
-
Director - Head of AI - Audit Technology
7 days ago
Birmingham, United Kingdom KPMG-UnitedKingdom Full timeJob description Audit Head of AI Location: UK (any office) Capability: Audit Experience Level: Director Type: Full Time The Team The KPMG Audit Technology team is dedicated to building cutting-edge solutions in close collaboration with the Audit function. We blend audit expertise with the latest technology skills, enabling us to understand the...
-
Marketing Manager
1 week ago
Birmingham, United Kingdom Reed Specialist Recruitment Full time €45,000 - €55,000REED Marketing and Creative are working with a major player in the professional services industry who are looking for a Marketing Manager to join the team. Recently venturing more on TikTok there is a chance to look at lots of new content. Reporting into the Senior Partner; you will be responsible for all the marketing from inception to completion, duties...
-
Digital Content and PR Executive
1 month ago
Birmingham, United Kingdom Walker & Sloan Ltd | Certified B Corp Full timeJob Description Walker and Sloan are working with a brilliant, well known marketing agency in Birmingham as they are keen to bring on board a Digital Content and PR Executive to the team on a full time basis. The Role: As we build upon this vision and grow our team of #TrueOriginals, we are looking for a talented content specialist to help research,...
-
Digital Learning Content Developer
1 month ago
Birmingham, United Kingdom Oakleaf Partnership Full timePermanent - Birmingham, West Midlands - Posted 2 hours ago - £27000 - £32000 per annum - Expires: 06-20-2023 - Ref: PR/011592_1684834891 Digital E-Learning Content Deveoper - Permanent - upto £32,000 - Benefits: Generous annual leave, life assurance, corporate discounts. - Hybrid working Oakleaf Partnership Midlands are partnering with a Non for Profit...
-
Intranet Content Coordinator
1 month ago
Birmingham, United Kingdom Holland & Knight LLP Full timeDescription : This Intranet Content Coordinator is responsible for continuous improvement of our current intranet, HK Today, and collaborating on the execution of a new intranet for the firm. HK Today content owners require assistance maintaining and updating their content, including receiving advice on ways to improve and streamline existing text,...
-
SEO Content Lead
1 month ago
Birmingham, United Kingdom Inchcape Full time**Purpose of the Role** Reporting in the Digital Performance Manager the SEO and Content Lead plays an important role in supporting the line manager in the implementation and creation of the SEO and Content Strategy. You will ensure there is alignment between our SEO approach, our value proposition, content marketing strategy, and development...
-
Senior Content Creator
1 month ago
Birmingham, United Kingdom ADO Full timeBrand new vacancy so you will be able to make your mark early on! High growth business in the dental industry. **About Our Client** My client has a dental business based in Birmingham and have a fun and vibrant work culture. The role of **Senior Content Creator -** Dental business will involve: **Analytics & Reporting** - Be a data-driven decision-maker,...
-
Servicenow Specialist
3 days ago
Birmingham, United Kingdom Concept Resourcing Full timeRole**:ServiceNow Specialist** Company type**:Government-owned Infrastructure company** Salary**:up to £40,000pa** Location**:Remote** Concept Resourcing are looking for a ServiceNow Specialist to join a government-owned Infrastructure company. This is a remote role. You will be responsible for managing all aspects of request catalogue content, and its...