Customer Service Advisor

4 months ago


Bristol, United Kingdom Oxford Meadows Full time

**Job Title: Customer Service Advisor**

**Company**: Oxford Meadows

**Location**: Bristol City Centre, UK

Are you a customer service enthusiast with a knack for problem-solving? Join Oxford Meadows, a leading real estate company based in Bristol City Centre, as a Customer Service Advisor. We're seeking a passionate individual who thrives in a fast-paced environment and is dedicated to delivering exceptional service to our clients.

**Responsibilities**:

- Address client concerns and complaints promptly and professionally, striving to achieve satisfactory resolutions.
- Coordinate with internal teams, including sales, property management, and finance, to ensure smooth communication and efficient problem resolution.
- Maintain accurate records of client interactions and transactions using our CRM software.
- Provide support during property viewings and inspections, assisting clients with any questions or requests.
- Assist with administrative tasks as needed, including data entry, filing, and document preparation.

**Requirements**:

- Previous experience in customer service or a related field is preferred.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities with a focus on finding effective solutions.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in MS Office and familiarity with CRM software.
- A positive attitude and a commitment to delivering outstanding service to every client.

**Benefits**:

- Competitive salary with opportunities for performance-based bonuses.
- Comprehensive training and ongoing professional development.
- Supportive and collaborative work environment.
- Opportunities for career advancement within the company.
- Health insurance and retirement benefits package.

If you are a customer-focused individual with a passion for delivering exceptional service, we want to hear from you Join Oxford Meadows and become part of a team dedicated to exceeding client expectations and making a positive impact in the real estate industry.

To apply, please submit your CV. We look forward to welcoming you to our team

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£28,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Referral programme
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Signing bonus

Ability to commute/relocate:

- Bristol, BS1 2DD: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: In person



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