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Administrator - Supported and Agency Housing

4 months ago

Coventry, United Kingdom Orbit Group Full time

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.

We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.

If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.

Work for Orbit. Believe in people.

**The role**

At Orbit, our people are enthusiastic and passionate about making a real difference to our customers and communities. We are one team where everyone is connected and encouraged to have the freedom to think differently.

We are looking for an Administrator to join our Support and Service Delivery team on a permanent basis. In this role you will provide an efficient administrative and support service to the Supported Housing team, including administration of contracts, supported housing, service development and all Supported

This role is part of Customer & Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers.

**What you'll achieve**

In this Administrative role you will support with administration across the Supported Housing team including booking inductions, meetings & training, recording of minutes, raising of invoices and purchase orders, spreadsheet and system record keeping

Your key responsibilities will be to:

- Deliver practical support for the Supported Housing team including, mail merges, information management, data entry and Agent communication.
- Assist with day to day working practices, including raising repairs, diary management, allocation of work, storing of documents and coordinating with internal and external departments.
- Maintain IT systems and databases to ensure records are accurate ensure timely and accurate processing of data, including tenancy changes and voids information and running reports and other Management Information.
- Maintain the Supported Housing spreadsheet and all stock contact information from the Agents across all Supported Housing properties.
- Ensure all Agents receive their invoices, SDR forms, contract return forms and other ad hoc information

**What you'll bring**

**Essential skills**
- Excellent numeracy, literacy and communication skills
- You should have good analytical skills, able to review information and determining the best approach.
- Good level of education to include a sound grasp of Maths
- Good IT skills in particular working knowledge of Microsoft Office and CRM systems
- Ability to work effectively as part of a fast-paced team.

**Why Orbit?**

Choosing us means being rewarded in every sense.

Here’s what you can expect to enjoy with us.

**A rewarding experience that works for you**

We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.

**A place to progress**

From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.

For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.

**A purpose to feel proud of**

We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.

What brings us together is a passionate belief in progress and people.

Read more about the values and purpose that drive us on our careers website.***

**How we hire**

We aim to make our hiring process simple and fair:

- Interview(s)
- Decision and offer