Housing Administrator

4 months ago


Coventry, United Kingdom Midland Heart Full time

**The Role**

As a Housing Administrator you’ll provide dedicated administrative support across three schemes, including but not limited to:

- Responding to internal and external correspondence
- Raising repairs using inhouse systems
- Updating tenancy files, data entry and minute taking
- Banking / reconciliations related administration.

You’ll also interact with our residents to resolve their queries and signpost to appropriate external services - brilliant interpersonal skills are a must
- Experience of delivering a range of administrative tasks.
- Experience of working in a customer facing role - experience of working in an older people service would be beneficial but not essential.
- Experience of using a range of Microsoft Packages including Excel, with the ability to learn business systems.
- Willingness to achieve a Level 3 certificate in Housing Practice.

**Who are Midland Heart?** We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. We want you to build your career with us and we’re here to develop your potential.

In addition to a competitive salary, we offer fantastic benefits including 25 days annual leave (pro rata), generous pension contribution options, health care benefit and access to shopping discounts and rewards, amongst many others
- We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role._



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