![Coventry and Warwickshire Mind](https://media.trabajo.org/img/noimg.jpg)
Housing Support Worker
3 weeks ago
**Job Title**: Housing Support Worker Location: Coventry Salary: £20,200 per annum Hours: Full time 37 hours Job type: Permanent Key Responsibilities Include: To assist tenants through the move in process (inc. supporting people in preparing for their move, liaising with the housing services manager and housing services team leader to ensure room/property and keys are ready, organising and supporting the move). To ensure that tenants handbooks are kept up to date, provided to each resident and that all residents understand the terms and conditions of their licence/tenancy agreement. To provide a brief induction meeting with all new residents, ensuring that they are aware of important information such as fire safety etc.
To assist residents living in supported accommodation in undertaking a range of practical tasks relating to their tenancy as required (e.g. helping sort out letters or bills, rent arrears, benefits problems, budgeting, maintaining tenancy and move on). To provide support and guidance with any mental health issues that may arise. To maintain high housekeeping standards set by the organisation.
When necessary, taking the lead to ensure that standards are maintained. To respond to crisis or concerns of people living in supported accommodation, liaising with and signposting to mental health support providers as required. Essential criteria include: Excellent communication skills, both verbal and written. Able to use a computer and/or other electronic device.
Ability and experience of working with a wide range of people. Ability to problem solve. Strong commitment to empowering residents. An ability to travel to venues across Coventry.
Commitment to valuing fair access & diversity Commitment to tenants involvement. What We Can Offer You: The following are just some of the benefits that Coventry and Warwickshire Mind offer its employees: Working Culture
- based on core values of trust, honesty, inclusivity, enabling, effective and an apologetic drive for excellence for children and young people. Annual Leave - 25 days plus bank holidays plus an extra day for every two completed holiday years. Wellbeing Day -1 day, per holiday year, to be used to take care of your own mental health and wellbeing.
Life Insurance Policy -Coventry and Warwickshire Mind are covered by a Life Insurance policy. The death in service payment is 2 x gross salary (tax free). Employee Development
- Active encouragement not only to assist performance in the current role but also for the benefit of personal development via various means. Access to CW Mind CPD training and opportunities to access external CPD training.
Flexible Working
- A range of options available for all employees dependant on role and responsibilities. Pension
Are there any restrictions regarding your employment in the UK? E.g. do you require a work permit? If yes please provide details.
Coventry and Warwickshire Mind is a leading mental health service provider and an equal opportunities employer.
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