Patient Access Leader

4 weeks ago


London, United Kingdom HCA Healthcare UK Full time

**Location**: The Princess Grace Hospital

**Contract**: Permanent & full time - 37.5 hours/week - Monday to Friday 9am to 5pm

**Salary - **Competitive depending on experience and skills

**Employment Package**: We will look after you with private healthcare insurance for you and your family, contributory pension scheme and a vast range of additional rewards.

Being part of a large, multisite, and established healthcare group, we can offer career progression, development and support to grow internally, in addition to funded courses.

**About the Role**

We have an exciting opportunity for a Patient Access Leader based at The Princess Grace Hospital. As a Patient Access Leader, you will play a vital role in leading the team to deliver a high-quality service to our patients. Together with the team you will provide a comprehensive range of administrative services to patients, consultants and other third parties that will assist in promoting the successful management of all aspects needed to facilitate a seamless patient pathway.

**Duties and responsibilities**
- Promote collaborative relationships with other departments and third parties
- Seek to improve the quality of documentation and internal processes
- Monitor work performance to ensure efficiency and standards whilst minimising revenue loss.
- To create, implement and manage appropriate rosters to meet the needs of the department
- Identify training needs and support the learning, development and career progression of all staff
- Support team supervisors to line manage their individual teams
- Manage and support staffing HR requirements, sickness absence monitoring, probationary, maternity, OH referrals and annual leave

**Skills and Experience**
- Management & supervisory experience within an administration environment
- Strong computer skills
- Excellent communication
- Knowledge of relevant hospital policies and procedures

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