Business Services Coordinator

2 months ago


Salford, United Kingdom NWUPC Ltd Full time

**Job description**

The purpose of the role is to promote, support and deliver Category Group Meetings with external stakeholders, working in partnership with colleagues to ensure the Category Group Structure contributes to the delivery of the company strategic objectives particularly, to “Deliver Outstanding Customer Service for our Members”. Also to provide support to the Managing Director and Deputy Director to coordinate meetings and relevant meeting reports and other work as required.

**Main duties and responsibilities**

**Category Group Meeting Coordination**
- Coordinate the NWUPC Ltd Category Group process, ensuring the Category Group structure continues to support and contribute to the company strategic objectives. Ensuring that all members have appropriate representation on the groups.
- Plan and disseminate the meeting schedule and diarise all meetings. Coordinate all responses to the meeting invitations to maximise attendance.
- Manage the meeting administrative process in accordance with the project plan to ensure that all timescales are met.
- Provide support and assistance to the Category Group Chair and NWUPC Category Manager to develop the individual Category Group, including planning and agreeing agendas and organising requested presenters and guests.
- Work with internal and external stakeholders to compile all documents required for meetings, including agendas and internal reports, and ensure distribution of these to the Category Group in advance in accordance with the timescales of the project plan.
- Liaise with venues and all stakeholders to arrange in person meetings including catering and parking facilities. Communicate with attendees and venue to ensure all dietary and accessibility requirements are met.
- Attend all NWUPC Category Group meetings and other relevant Member Meetings to ensure that Terms of Reference are followed and to take formal electronic minutes during meetings.
- Produce minutes in electronic format for distribution to the appropriate people/bodies in accordance with the timescales project plan.
- Complete accurate registers and records of meeting attendees and authorities and report on member activity in relevant publications.

**Category Group Member Support**
- Work with the Deputy Director to develop and continuously review Category Group procedures and documentation as necessary to ensure the optimum performance of Category Groups.
- Work with the Deputy Director to develop and manage the Category Group Member support programme, including induction of new members, Chair and Deputy Chair programme and other support/training programmes as necessary.

**Category Group Data and Reporting**
- Support Chairs and Deputies and Category Managers to produce Category Group information for annual reporting and documents.
- Ensure all documents and records are filed electronically in the central file directories.

**Business Related Meetings and Reporting**
- To work with the Managing Director to coordinate NWUPC Board meetings, Committee meetings and other strategic and confidential meetings, including scheduling, issue of agenda packs and minute taking.
- Work with the Managing Director and Deputy Director to coordinate national and regional meetings including scheduling, coordination of reports and documents, issue of agenda packs organising venues and speakers where appropriate and minute taking and distribution.
- NVQ Diploma in Business Administration Level 4 or equivalent.
- Significant experience of business administration including the organisation of meetings.
- Experience of working in a business to business customer service environment.
- Experience of formal minute taking and report writing for Board level meetings.
- Formal minute taking and report writing skills.
- Effective stakeholder management (internal and external).
- Ability to deliver excellent customer service.
- Ability to prioritise own and other work.
- Excellent interpersonal skills
- Ability to develop and maintain relationships with internal and external stakeholders.
- Excellent communication skills - written and oral.
- Excellent organisational and time management skills.
- Good listening skills and assertiveness.
- Prepared to undertake travel around the UK and work flexible hours as required.
- Secretarial/minute taking qualification would be an advantage.
- Experience of working with management in a supporting role.
- Experience of working in public sector.

**Location**: Hybrid agile home / office working with multiple sites. Required to travel into the office (based at the University of Salford), at least once a week or as the role requires.

**Hours**:Full time - 35 hours per week

**Salary**:£27,500

**Benefits**:

- 25 days annual leave increasing to 30 days after 12 months plus bank holidays
- Additional closure days at Christmas
- Compressed working hours available including 9, 9.5 or 10 day fortnight
- Flexible working policy
- Hybrid working
- Pension scheme
- Bonus sc



  • Salford, United Kingdom Page Personnel Secretarial & Business Support Full time

    As Temporary Customer Service Coordinator you will be responsible for liaising with customers and suppliers, ensuring they receive a smooth and professional service whilst at installation stage. Client Details Our client is a leading and well established telecomms business, specifically in the B2B world. They are looking for a Temporary Customer Service...


  • Salford, United Kingdom Bibby Financial Services Full time

    **On Boarding Coordinator** Bibby Financial Services have an exciting opportunity available for a reliable **On Boarding Coordinator **to join our team in **Manchester **(hybrid working). You will join us on a **full time, permanent** basis and in return, you will receive a **competitive salary of £23,000** plus benefits.** We’ve supported small and...


  • Salford, United Kingdom Bibby Financial Services Full time

    **On Boarding Coordinator** Bibby Financial Services have an exciting opportunity available for a reliable **On Boarding Coordinator **to join our team in **Manchester **(hybrid working). You will join us on a **full time, permanent** basis and in return, you will receive a **competitive salary of £23,000plus benefits.** We’ve supported small and...


  • Salford, United Kingdom TTI Europe Inc. Full time

    **We continue to grow. Grow with us!** As one of the world’s leading distributor specialists of electronic components, we at TTI, Inc., a Berkshire Hathaway company, work every day to exceed our customers’ expectations. Are you looking for a long-term perspective with responsible tasks and attractive development opportunities in an international and...


  • Salford, United Kingdom Hope Park Workspaces Full time

    **About us** Hope Park Workspaces is a leading provider of grade A-serviced office workspaces. A trusted brand, with an operating model which is popular and showing very high levels of customer retention. Starting with our City Gateway, Bradford site in 2011, we now have 3 Hope Park serviced office locations: City Gateway (Bradford), Rooley Lane (Bradford),...


  • Salford, United Kingdom Page Personnel Full time

    As Temporary Customer Service Coordinator you will be responsible for liaising with customers and suppliers, ensuring they receive a smooth and professional service whilst at installation stage. Client DetailsOur client is a leading and well established telecomms business, specifically in the B2B world. They are looking for a Temporary Customer Service...

  • Service Coordinator

    3 weeks ago


    Salford, Salford, United Kingdom Age UK Bolton Full time

    Job DescriptionFixed Term Contract (5 days per week on a 7-day rotation) - until 31 March 2025 (potential extension based on funding availability).Are you interested in contributing to the well-being of senior citizens in Bolton?Following a recent funding extension, we are seeking individuals for fixed-term positions up to 2025.Age UK Bolton is in search of...

  • Service Coordinator

    1 week ago


    Salford, Salford, United Kingdom Age UK Bolton Full time

    Job DescriptionFixed Term Contract (5 days per week on a 7-day rotation) - until 31 March 2025 (potential extension based on funding availability).Are you interested in contributing to the well-being of senior citizens in Bolton?Following a recent funding extension, we are seeking individuals for fixed-term positions up to 2025.Age UK Bolton is in search of...


  • Salford, United Kingdom Page Personnel - UK Full time

    12 month FTC role - Hybrid working on offer after training **About Our Client**: Our client is a well-established player in the media industry. They operate from their base in Salford and pride themselves on providing exceptional customer service to their extensive client base. As a Customer Coordinator you will: - Efficiently handle customer enquiries...


  • Salford, United Kingdom Page Personnel Full time

    As Temporary Customer Service Coordinator you will be responsible for liaising with customers and suppliers, ensuring they receive a smooth and professional service whilst at installation stage. Client Details Our client is a leading and well established telecomms business, specifically in the B2B world. They are looking for a Temporary Customer Service...


  • Salford, United Kingdom The Recruitment Co Full time

    **Client Services Coordinator**: - Salford, Greater Manchester - Up to £26000.00 per annum - Posted _February 20, 2023_ _ **Job Title**: Client Service Coordinator **Salary**: Up to £26,000 per annum **Location**: Salford **Hours**: 09:00am - 17:00pm **Do you have experience of working within an account management position? Are you on the lookout for...


  • Salford, United Kingdom Page Personnel Full time

    Temporary role with the opportunity of going perm - Weekly pay and excellent working culture **About Our Client**: Our client is a significant player in the Energy & Natural Resources industry, boasting a sizeable workforce. This well-established company is committed to delivering high-quality service to its customers and is a major contributor to the...


  • Salford, United Kingdom The Recruitment Co Full time

    **Job Title**: Client Service Coordinator **Salary**: Up to £26,000 per annum **Location**: Salford **Hours**: 09:00am - 17:00pm **Do you have experience of working within an account management position? Are you on the lookout for your next career move and looking to work within a large, successful company? The Recruitment Co. are recruiting for one of our...


  • Salford, United Kingdom The Recruitment Company Full time

    **Job Title**: Client Service Coordinator **Salary**: Up to £26,000 per annum **Location**: Salford **Hours**: 09:00am - 17:00pm **Do you have experience of working within an account management position? Are you on the lookout for your next career move and looking to work within a large, successful company? The Recruitment Co. are recruiting for one of...

  • Care Coordinator

    4 days ago


    Salford, United Kingdom Chrysalis Full time

    **Job description** **Chrysalis Homecare** are looking for a **Care Coordinator to join our fantastic Homecare team based in Anchorage Quay, Manchester.** You will be preparing rotas, taking on new packages of care, liaising with social workers / family members to mentoring and supervising care workers. Our Care Coordinators work closely with the Field...

  • Marketing Coordinator

    2 weeks ago


    Salford, United Kingdom The Orchard Agency Full time

    **Marketing Coordinator** **£26,000 - £32,000** **Full Time** **Manchester M50** Are you a Marketing Coordinator who is interested in bringing your strong organisational skills into a rapidly growing, global, business with huge scope for personal development? If you've got experience of managing multiple projects at once within a fast-paced digital...

  • Therapy Coordinator

    2 months ago


    Salford, United Kingdom ManageMinds Full time

    ManageMinds is on a mission to make therapy accessible, affordable and effective. We currently have an exciting opportunity for a Therapy Coordinator to join our growing business. **About the job**: Over the next couple of years, ManageMinds aims to become the leading online therapy provider in the UK. You will play a key role in this process, being...


  • Salford, United Kingdom JPB Personnel Full time

    **Procurement Coordinator** **M27 Clifton, City Borough of Salford** **£23K - £26K Per Annum** Our Client is one of the leading providers in the fire and security industry in the United Kingdom. They offer a range of services including the design, supply, installation, commission, service and maintenance of alarm systems throughout the United...


  • Salford, Greater Manchester, United Kingdom Page Personnel Sales Full time

    They are looking for a Temporary Customer Service Coordinator to join their Salford Quays team on a 3 month temporary basis. As a Temporary Customer Service Coordinator you will be: Voice and Hosting and Cloud Services Order placement. Validation and Approval of customer order form and requirements for the delivery of the required service(s). ...


  • Salford, United Kingdom The Orchard Agency Full time

    **Marketing Coordinator** **£26,000 - £32,000** **Full Time** **Manchester (M50 Hybrid)** Are you a Marketing Coordinator who is interested in bringing your strong organisational skills into a rapidly growing, global, business with huge scope for personal development? If you've got experience of managing multiple projects at once within a fast-paced...