Product Coordinator

1 week ago


London, United Kingdom F&W Networks Full time

1day/week work from the Hammersmith office, 4days/week work from home.
- **Overview**_

Through delivering critical full fibre infrastructure and offering competitive customer packages, our company has the vision to become one of the leading broadband providers within the telecommunications industry in the South East region. We aim to achieve this through the recruitment of likeminded, proactive and enthusiastic individuals that have a passion and take pride in their work. This is an exciting opportunity to join a very exciting and rapidly growing company in a dynamic and creative capacity.**Responsibilities**:_

Monitor market trends and competitor activities.

Understand the product lifecycle/roadmap and ensure deadlines are met.

Gather customer feedback for product developments.

Provide administrative support to Product manager.

Ensuring the correct processes for customer upgrade/downgrade and termination.
- **The Deliverables**_

Ability to manage conflicting priorities and work to deadlines.

Able to assist Product Managers in gathering complex stakeholder requirements.
- **Skills, experience and qualifications (required)**_
- Excellent verbal and written communication skills
- Proven track record of dealing with queries
- Demonstrable, strong knowledge of market analysis
- Intermediate Excel skills
- Ability to prioritise and manage tasks
- Fast, observant, organised and self-disciplined with a keen eye for detail
- Able and willing to work as part of a growing team
- **Skills, experience and qualifications (desirable)**_
- Experience of subscription-based revenue business
- Salesforce or similar CRM experience
- Bachelor's Degree in a related field such as, Marketing, Product Design, or Business.
- Telcom business knowledge

**Salary**: £23,000.00-£26,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Flexitime
- Private medical insurance
- Work from home

Schedule:

- 8 hour shift
- Flexitime

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (preferred)

Work Location: Hybrid remote in London

Flextime



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