Spa Admin Coordinator
1 week ago
Band 4 Administrators - Single Point of Access (SPA)
Acute Medicine/ Ambulatory Care and Emergency Services
We are looking for a highly motivated and enthusiastic individual to work closely with our Matrons, Clinical Nurse Manager and Charge nurses to facilitate the timely, effective and appropriate referrals to the Single Point pf Access (SPA)
The Single Point of Access aims to coordinate all urgent internal and external medical referrals and advice via a single contact number for Northwick Park Hospital.
The Single Point of Access (SPA) Administrator is crucial to the whole service as it determines the timely response to referrals which guarantees the safe, appropriate management of patients throughout the whole Short Term Assessment.
The Single Point of Access will open 7 days a week for 12 hours a day based in Ambulatory Care / SDEC at NPH. You will be required to work Monday to Friday either 08:00-16:00 or 09:00-17:00. All training will be given once in post.
The Administrator is an integral team member and is key to the smooth day-to-day running of the service. They will also play a key role in the development of this new exciting role.
The SPA is an administrative service whose purpose is to streamline and co-ordinate all referrals to the SDEC Nurse providing a central base through which referrers can access all disciplines.
Be responsible to optimise hospital bed utilisation and reduce the length of stay by ensuring the timely, safe transfer/discharges of patients to the most appropriate and agreed environment as well as helping prevent inappropriate hospital admission in agreement with other organisations such as Primary Care Trust, GPs and Social Services
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
**We run major acute services at**:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
To view the main responsibility, please see the attached the Job Description and Person Specification.
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