Technical Support Specialist

6 months ago


York, United Kingdom Yorkshire Coast Recruitment Full time

Technical Support Specialist
**Location: Near York**

**Salary: Depending on experience**

Key Responsibilities:

- Provide technical support for in-service systems, ensuring timely responses to technical support inquiries.
- Recreate customer reported issues in-house to assist in problem resolution.
- Participate in the "on-call" out-of-hours rota system.
- Provide technical input during the quoting and tendering phase to understand customer requirements.
- Log and review all customer and technical support inquiries
- Lead corrective action activities and document results.
- Provide technical insight into future product development.
- Conduct system audits and follow-up visits to vessels and systems to obtain customer feedback.
- Perform work off site as necessary.
- Education or qualification ONC/OND, HNC/HND, or BSc preferably in Electrical/Electronic Engineering or equivalent.
- Ability to read and understand electrical and hydraulic schematic diagrams.
- Working knowledge of hydraulic and electrical control systems.
- Excellent literacy and phone skills.
- Logical approach to fault finding under pressure.
- Ability to work autonomously and as part of a team.
- Previous experience in a hands-on tools-based role.
- Experience in a customer-facing role.

**Benefits**:

- Mobility allowance
- Overtime available
- Monday to Friday, Friday early finish
- 25 days holidays and 8 bank holidays
- 5% pension
- Private healthcare
- 2 x base salary life insurance

If you are interested in joining our client’s dynamic team and contributing to their success, please submit your CV. We look forward to hearing from you

Yorkshire Coast Recruitment is a multi-disciplined recruitment agency based in Scarborough, North Yorkshire, operating across the UK and covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with applicable regulations.



  • York, York City, United Kingdom Interface Recruitment UK Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Interface Recruitment UK. The ideal candidate will have experience providing technical support within an education environment and supporting customers with Windows, Google G Suites, and Smoothwall.The successful candidate will be responsible for:Providing ICT technical support,...


  • York, York City, United Kingdom nGeneration Full time

    About the RolenGeneration is seeking a Technical Support Specialist to join our team in the Retail and Hospitality Industry.Key ResponsibilitiesBreakfix and Maintenance: Conduct daily visits to client locations to install, refurbish, and maintain various types of technical equipment.Technical Support: Troubleshoot and resolve technical, hardware, or software...


  • York, York City, United Kingdom Interface Recruitment UK Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Interface Recruitment UK. The ideal candidate will have experience providing technical support within an Education environment and supporting customers with Windows, Google G Suites and Smoothwall.Key Responsibilities Provide ICT technical support, advice and guidance across...


  • York, York City, United Kingdom Senitor Associates Full time £30,000 - £35,000

    Infrastructure Technical Support SpecialistMain ResponsibilitiesProvide technical support for infrastructure and network systemsPerform regular maintenance and patching activitiesWork with technologies including the Microsoft stack, VMware, and networking equipmentRequirementsInfrastructure and network support backgroundExcellent communication and...


  • York, York City, United Kingdom Senitor Associates Full time £30,000 - £35,000

    Infrastructure Services SpecialistSenior Technical Infrastructure Support Specialist sought by a Technology sector client to join their internal IT department on a permanent basis. The successful candidate will have a proven infrastructure and network support background.Key Responsibilities:Provide in-depth technical support to customers, resolving complex...


  • York, York City, United Kingdom Pavers LTD Full time

    We are seeking a skilled Technical Support Specialist to join our IT Service Desk Team at Pavers LTD in York. The successful candidate will provide high-level support to retail, head office, and warehouse personnel, including EPOS, Back Office, Tablets, and store infrastructure.The role involves building strong relationships with end users and members of the...


  • York, York City, United Kingdom Interface Recruitment UK Full time

    We are seeking a Technical Mobility Specialist to join our team at Interface Recruitment UK.The successful candidate will act as a Technical Specialist in mobility technologies, providing advice, design, delivery and support to customers and hosted and managed services.The role will involve carrying out a varied selection of duties including:Technical...


  • York, York City, United Kingdom Nestlé SA Full time

    Unlock Your Potential with Nestlé SAJoin Our Team as a Senior Technical SpecialistThis is a fantastic opportunity to work with a leading global company in the food industry. As a Senior Technical Specialist, you will be responsible for defining and executing project/stream deliverables in compliance with global and local processes.Develop and implement...


  • York, York City, United Kingdom Interface Recruitment UK Full time

    Six Month FTC Contract OpportunityWe are seeking a dynamic Support Technician to join our rapidly expanding Technical team on a six month fixed term contract basis. The ideal candidate will have experience providing technical support within an Education environment and supporting customers with Windows, Google G Suites and Smoothwall.Key...


  • York, York City, United Kingdom H9 Technical Full time

    Job Title: Fire and Security Systems SpecialistJob Summary: We are seeking a skilled Fire and Security Systems Specialist to join our team at H9 Technical. As a Fire and Security Systems Specialist, you will be responsible for servicing and maintaining fire and security equipment, including fire alarms, fire extinguishers, security systems, door access,...


  • York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    Job OverviewThe York and Scarborough Teaching Hospitals NHS Foundation Trust is seeking a skilled Technical Support Specialist to join our IT Service Desk team. This exciting opportunity allows the selected candidate to work in a dynamic environment, providing first-line technical support to NHS staff across various locations.About the RoleThis is an...


  • York, York City, United Kingdom Randstad Student Support Full time

    Randstad Student Support is recruiting for a Personalised Learning Support Specialist to work with students who have specific learning difficulties (SpLDs) studying at universities and/or colleges in York. The role involves providing one-to-one support to help students develop their study skills and achieve their academic goals.About the RoleThis is a...


  • York, York City, United Kingdom VIQU Limited Full time £40,000

    VIQU Limited is seeking a highly skilled Network Systems Engineer to join their team in York. The ideal candidate will have a strong focus on networking and virtualisation capabilities, with excellent technical support skills across diverse technical environments.Key Responsibilities:Provide in-depth support for customer networks, applications, and...


  • York, York City, United Kingdom Edmund Optics India Private Limited Full time

    Edmund Optics Europe is a leading provider of off-the-shelf optical components. We enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.About UsWe're on a mission to build a vibrant community surrounded by dynamic individuals from diverse backgrounds. As part of our team, you'll work...


  • York, York City, United Kingdom Verto People Full time

    Job Role: We are seeking a highly skilled Technical Sales Specialist to join our engineering team in York.The successful candidate will be responsible for providing technical advice, generating quotations, and expediting orders for measurement equipment and associated instrumentation products.Key Responsibilities:Give technical advice and guidance on correct...


  • York, York City, United Kingdom Metso Corporation Full time

    About the RoleWe are seeking a Product Technical Support Specialist to join our Sales Support team in York, PA, US. This role will involve global application and technical support of sales, product management, proposals, customers, and training for the Feeders (Bulk Materials Handling) products Apron, Belt, and Hybrid Feeders within the Crushing...


  • York, York City, United Kingdom Aviva Full time

    Technical Oversight SpecialistWe are seeking a detail-oriented professional to join our team in a Technical Oversight role. In this position, you will be responsible for meticulously reviewing and managing property claims, ensuring accuracy, compliance, and efficiency throughout the process.Key Responsibilities:Oversee the performance of both insourced and...


  • York, United Kingdom Rise Technical Recruitment Limited Full time

    Electromechanical Equipment SpecialistAre you a skilled engineer with experience working on electromechanical equipment? We are seeking a talented individual to join our team as an Electromechanical Equipment Specialist. In this role, you will be responsible for the installation, service, and maintenance of high-end electromechanical equipment. You will...


  • York, York City, United Kingdom VIQU Ltd Full time

    Job Title: Systems Support EngineerJob Description:We are seeking a skilled Systems Support Engineer to deliver outstanding technical support across a range of environments, including public and private clouds, networking, and systems infrastructure.The successful Systems Support Engineer will provide high-quality proactive support for managed service...


  • York, York City, United Kingdom Proactive Appointments Limited Full time

    Job Title:IT Support SpecialistAbout the Role:We are seeking a motivated and self-driven IT support engineer to join our team at Proactive Appointments Limited. This role involves providing end-user support via remote technologies and telephone support.Key Responsibilities:Provide technical assistance to clients via remote tools and phone support.Deliver...