Technical Support Engineer
3 weeks ago
We are seeking a highly skilled Technical Support Engineer to join our team in providing exceptional CNC services to our clients. As a key member of our engineering team, you will play a vital role in delivering top-notch support and maintenance for complex CNC machine tools.
Key Responsibilities:
- Maintain and repair CNC machine tools to the highest standards, ensuring optimal performance and efficiency.
- Provide expert technical guidance and support to customers, addressing their queries and concerns in a timely and effective manner.
- Collaborate with colleagues to deliver seamless project execution and exceptional customer service.
Compensation and Benefits:
- A competitive salary of £45,000 (inclusive of overtime opportunities), reflecting your expertise and value to our organization.
- A comprehensive benefits package, including an annual bonus scheme, company car, healthcare package, private pension scheme, and comprehensive training and development opportunities.
Requirements:
- Proven experience in CNC/machine tool servicing, with a strong focus on technical support and maintenance.
- Excellent technical knowledge and problem-solving skills, enabling you to troubleshoot complex issues and provide effective solutions.
- A strong customer-focused approach, prioritizing their needs and ensuring exceptional service delivery.
- Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a fast-paced environment.
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