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Appointment Coordinator

4 months ago

Nottingham, United Kingdom Venture Franchise Services Full time

**Nottingham - Appointment Coordinator**

**We’re looking for a wonderful Front of House and Appointment Coordinator to come and join our team in Venture Studios, Nottingham.**

**The Role**:
The role involves you taking care of our clients when they arrive for their appointments, putting them at ease for the photography shoot or viewing. Day to day general inquiries will form part of your role as well as unveiling the clients finished products when they arrive to collect them. You will also be calling our potential clients, educating them on our product and booking them into our busy diary. You’ll be getting our customers excited, educated, and will help the initial shoot by developing ideas with your customers over the telephone before they come in.

**Who we are looking for**:
You need to be confident on the phone and face to face. You must be tenacious, someone who is positive and resilient who relishes the challenge of building new relationships and new business opportunities. In return you get to work with a great team, see all of the great work we create, and help prep the clients before our photographers create the work.

A high level of motivation and enthusiasm are a must as well as an ability to effectively communicate with an excellent telephone manner, expressing ideas clearly and confidently. An outgoing and approachable person, you will be driven, self-motivated and confident. You will be honest, reliable and smart in appearance, whilst being flexible and willing to go that extra mile. Relevant experience and any special skills are welcomed, and a proven ability of dealing with customers over the telephone and face to face would be advantageous.

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**Job Type**:
Full-time, Permanent

**Salary**:
£8.00-£11.44 per hour

**Benefits**:

- Company events
- Company pension
- Employee discount
- Gym membership
- Health & wellbeing programme
- Profit sharing
- Store discount

**Schedule**:

- 8 hour shift
- Working hours will be Tuesday to Saturday
- Expected hours: 40 per week

**Supplemental pay types**:

- Bonus scheme
- Performance bonus

**Experience**:

- Front of House / Reception: 1 year (preferred)