Customer Ambassador

5 months ago


Middlesbrough, United Kingdom Thirteen Full time

**Join us as a Customer Ambassador at Thirteen Group**:
**Role Overview**:
**Thirteen Group** is on the lookout for **a** **Customer Ambassador** to** **join our Customer Services team at our head office in Middlesbrough.

**Thirteen Benefits**:

- Salary - £25,887 per annum
- Pension up to 10% employer contributions.
- Tusker Salary Sacrifice Electric Vehicle Lease Scheme.
- T’dar our Discount and Reward platform giving you huge savings on everyday brands.
- Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
- Hybrid Working Policy
- Buy/Sell Annual Leave

**Key Responsibilities**:

- You'll be responsible for providing administrative support to all business streams, whilst providing an excellent customer-focussed service within repairs.
- You’ll ensure that works are co-ordinated in such a way as to make best use of resources (human, financial and material) to maximise productivity and ensure customer excellence for our internal and external customers.
- As a Customer Ambassador, you will be part of a team delivering a seamless journey for customers reporting repairs to Thirteen.
- This role will incorporate a high level of customer care to ensure customer enquiries and complaints are dealt with in an efficient manner.

**About You**:

- We’re looking for someone who can demonstrate excellent customer service and negotiation skills, who is passionate about ensuring all customers receive a first-class repairs service.
- You'll use your knowledge and experience of customer services to deal with customer complaints, as well as understanding the customer requirements to assist in the development of a customer driven service.
- We're looking for someone who has the ability to communicate effectively, and can build relationships with internal and external customers and stakeholders.
- You'll be working in a fast-paced and demanding environment, so we’re looking for someone who is well organised, resilient, focused, and professional.

**Why Thirteen Group?**:
We’re more than just a housing association we’re a community builder. As the largest housing association in the North East and among the top 25 nationally, we manage over 34,000 properties.
- Join a team that’s local at heart but welcomes talent from everywhere.
- Be part of an organisation that values diversity and inclusivity.
- Be a part of a company that offers tailored support services, going beyond just housing solutions.

**Interested?**:
For more details, please refer to the attached documents.

If you’d like to talk more about the role please contact Tracy Jones (Repairs Services Manager) on 07422 072494 for an informal discussion.

NO RECRUITMENT AGENCIES, please.

**Are You Ready for a Rewarding Challenge?**:
Join us at Thirteen Group and be a part of our vision to improve lives every day. **APPLY NOW** and start your journey towards making a meaningful impact in our community



  • Middlesbrough, Middlesbrough, United Kingdom Thirteen Full time

    Customer Ambassador Team Leader Role OverviewThirteen Group is seeking a Customer Ambassador Team Leader to lead on delivering a high-performing administrative support and customer-focused service within our Repairs and Maintenance directorate.This role involves leading a team of Customer Ambassadors, Empty Property Support, and an Apprentice to ensure they...


  • Middlesbrough, Middlesbrough, United Kingdom Stonegate Group Full time

    Location: Flares & PopworldWe are seeking a skilled and enthusiastic individual to join our Front of House team as a Customer Service Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel welcome and valued.Key Responsibilities:Welcome and engage every guest,...


  • Middlesbrough, Middlesbrough, United Kingdom Stonegate Group Full time

    Location: Flares & PopworldWe are seeking a skilled and enthusiastic individual to join our Front of House team as a Customer Service Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel welcome and valued.Key Responsibilities:Welcome and engage every guest,...

  • Ambassador

    5 months ago


    Middlesbrough, United Kingdom Apsara Marketing Group Full time

    **Immediate start**: **Responsibilities**: - Serve as a brand ambassador, representing our company and promoting our products or services - Engage with potential customers at various marketing events, trade shows, or retail locations - Educate customers about our products or services and answer any questions they may have - Assist with product...

  • Brand Ambassador

    5 months ago


    Middlesbrough, United Kingdom Beatz Promotions Limited Full time

    _**Job Summary**:_ We are seeking a dynamic and passionate Brand Ambassador to join our team and help promote our company's products and services. As a Brand Ambassador, you will play a pivotal role in driving brand awareness, increasing customer engagement, and fostering positive brand sentiment. This position requires exceptional interpersonal skills, a...

  • Brand Ambassador

    5 months ago


    Middlesbrough, United Kingdom AATA MARKETING LTD Full time

    '''Duties''' - Represent the brand in a positive and professional manner at various events and locations - Engage with customers to promote brand awareness and product knowledge - Distribute promotional materials and samples to potential customers - Provide exceptional customer service by addressing inquiries and resolving issues - Collect customer feedback...

  • Brand Ambassador

    5 months ago


    Middlesbrough, United Kingdom AATA MARKETING LTD Full time

    '''Duties''' - Represent the brand in a positive and professional manner at various events and locations - Engage with customers to promote brand awareness and product knowledge - Distribute promotional materials and samples to potential customers - Provide exceptional customer service by addressing inquiries and resolving issues - Collect customer feedback...

  • Brand Ambassador

    5 months ago


    Middlesbrough, United Kingdom Apsara Marketing Group Full time

    **Immediate start**: **Responsibilities**: - Serve as a brand ambassador, representing our company and promoting our products or services - Engage with potential customers at various marketing events, trade shows, or retail locations - Educate customers about our products or services and answer any questions they may have - Assist with product...

  • Brand Ambassador

    5 months ago


    Middlesbrough, United Kingdom Apsara Marketing Group Full time

    **Immediate start**: **Responsibilities**: - Serve as a brand ambassador, representing our company and promoting our products or services - Engage with potential customers at various marketing events, trade shows, or retail locations - Educate customers about our products or services and answer any questions they may have - Assist with product...

  • Brand Ambassador

    5 months ago


    Middlesbrough, United Kingdom CPT Marketing Limited Full time

    For this role, no previous experience is required, however any experience in field sales, customer service or retail is welcome and will be appreciated. You will be working alongside some of the best sales advisers in the UK. We need you to be: - Self-Motivated and be a great leader - Proactive towards self development and growth - Independent - A Good...

  • Patient Ambassador

    5 months ago


    Middlesbrough, United Kingdom The Staffing Experts Full time

    **We are currently working with a local hospital based in Middlesbrough who are looking for a Patient Ambassador.** **This is a temporary-permanent position** - Supervise, co-ordinate, motivate, train and work with ward-based cleaning staff and ward hosts to provide an efficient, quality service to patients. - Ensure the ward catering and cleaning activity...


  • Middlesbrough, Middlesbrough, United Kingdom Middlesbrough Council Full time

    About the Role:Middlesbrough Council is seeking a skilled Customer Service Assistant to join our team at Middlesbrough Town Hall and Middlesbrough Theatre.We require an individual with excellent communication skills, a friendly and approachable demeanor, and the ability to work effectively in a fast-paced environment.The successful candidate will work as a...


  • Middlesbrough, Middlesbrough, United Kingdom Thirteen Full time

    Thirteen is seeking a highly skilled CUSTOMER AMBASSADOR TEAM LEADER to lead the delivery of exceptional administrative support and customer-focused services within our Repairs and Maintenance directorate.Working in a hybrid environment, this role requires a passion for coaching and developing colleagues to drive a high-performing service. Key...


  • Middlesbrough, United Kingdom Trinity Business Support Full time

    Trinity Business Support are currently looking for a large number of Customer Service Advisor's. Due to an increase in work, we are now looking to add these roles to our ever-increasing staffing levels. These positions will be temporary ongoing with the view to potentially lead to full-time employment later in the year. **Duties include**: 1. As the first...


  • Middlesbrough, United Kingdom Endure Enterprises Limited Full time

    No prior experience is necessary as all training is provided, however our clients welcome applicants with any prior expertise or knowledge in customer service or sales roles. **You will be responsible for representing our client with the utmost professionalism.** - Be self-disciplined - Be positive - Be hard working **Duties and responsibilities**: -...

  • Patient Ambassador

    5 months ago


    Middlesbrough, United Kingdom Serco Plc Full time

    Permanent, Full time (37.5hrs per week) 2 week rota, 12 hour shifts, 8am-8pm James Cook University Hospital, Middlesbrough, TS4 3BW £26,520 per annum plus benefits Serco are recruiting for a Patient Ambassador to join their current team based at James Cook University Hospital. The Hospital provides a wide range of district general hospital services and...

  • Customer Advisor

    5 months ago


    Middlesbrough, United Kingdom Boots Full time

    Summary Job Reference: - 228145BR Middlesbrough, Cleaveland Retail Park Permanent 15 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and...

  • Customer Advisor

    5 months ago


    Middlesbrough, United Kingdom Boots Full time

    Summary Job Reference: 232313BR - Job Reference: 2 3 2 3 1 3 B R Middlesbrough, Cleaveland Retail Park Permanent 6 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your...


  • Middlesbrough, United Kingdom ASDA Full time

    Job Advert **Customer Delivery Driver - Middlesbrough (Saturday & Sunday Working Essential)** To be employed in this role you must have held a full driving licence for at least one year, and be able to drive a 3.5 ton automatic van. You must also have no more than six points on your licence and pass a basic level safeguarding check. **Are you looking for...


  • Middlesbrough, United Kingdom Beatz Promotions Limited Full time

    _**IMMEDIATE START - NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED**_ We are looking for 8 Sales/Customer service representatives to join our rapidly growing office situated in the centre of Middlesbrough, **to start as soon as able.** We want **motivated, ambitious** individuals to work alongside some of the **best sales advisers in the UK**,...