Workshop Administrator
7 months ago
We are a well-established company, founded in 1957, and specialists in commercial vehicle rental. Our Business has 6 rental depots, with fully equipped maintenance workshops in the North and South of England. From these depots we operate approximately 2000 vehicles (of which 900 are above 3.5 tons).
**Role Overview**:
The role of Workshop Administrator is a very important and responsible position within the company; it will be varied, and you will be kept busy at all times. Detailed training will be provided in the use of all Company Software systems and associated procedures/processes. Your core responsibilities will be to provide Operational/Administration support for the Workshop function.
**Workshop Function**:
- Answering the telephone and dealing with scheduled vehicle maintenance/breakdown enquires
- Scheduling mobile mechanics’ workload
- Running weekly vehicle ‘overdue’ reports
- Liaising with external repairers to ensure pre-organised work is complete
- Obtaining paperwork from external suppliers
- Monitor vehicle compliance dates on the system
- Scanning vehicle history compliance paperwork on to the system including MOT certificates etc
**Required Skills**:
- Proficiency to an intermediate level with Microsoft packages, Word, Excel and Outlook
- Sound geographical knowledge of the UK
- Ability to multi-task and think on your feet
- An excellent telephone manner
- Confidence and a sense of humour
- Ability to learn new procedures quickly
- Understanding of the importance of team work and attention to detail
- Someone from a vehicle rental/workshop related background would have the ideal transferrable skills for this role however a strong administrator with operational skills will be considered
- Flexible in your approach to adjust to the business needs
**Additional Information**:
- Hours of work
- Monday to Friday 8.00 am - 5.00 pm with 30 minutes lunch break
- Saturday 8.00 am - 12.00 pm 1 in 5 current rota
- 20 days holiday plus 8 bank holidays. Holidays will increase by an additional day with ever 2 years of service, up to a maximum of 25
- Annual pay reviews and discretionary annual company bonus - based on profit share
- Contributory pension scheme effective immediatley
- Life Insurance - Death in service pay-out: two times annual salary
- Free parking
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