Administrator

5 months ago


Leeds, United Kingdom Jo Holdsworth Recruitment Full time

These temporary administrative roles are to begin end of February and run up until June. 28 hours per week across Monday - Friday. It is city centre based along with hybrid working. The role requires a strong administrator who can commit to at least 3-4 months temporary work. You will need good organisational skills along with strong attention to detail.

**The role**:
The role is supporting the Customer Care administration team in a predominantly administrative capacity. This will include updating internal databases, using internal software’s to generate certificates and issue to relevant personnel, liaising with other areas of the business where necessary, responding to general queries via the company website.

**Responsibilities**:
There are 2 key parts to the role, on the days you are site based, you will be dealing with qualifications and certificates. You will be generating certificates and packing them up in envelopes and ensuring they are posted out. You will also be updating a spreadsheet around which certificates have been issued while using the internal system to generate the certificate. You will also oversee the Royal Mail function, ensuring the certificates are posted out correctly to the correct address.

On other days, you will be involved in a range of other duties. These include:

- Dealing with returned certificates. Contacting learners to update postal information and resending out their certificates.
- Managing information around safeguarding workshops. You will be checking which learners attended and updating who did and did not attend.
- Uploading delegates to the system.
- Taking lists of learner’s names from external organisations to add to the database.
- Dealing with website enquiries.
- Uploading and registering new workshops and issuing details to the accounts department for invoices to be issued.

**Experience, skills set and/or qualifications required**:

- Good administrative and organisational skills.
- Good attention to detail.
- Ability to manage own workload.
- Customer focused approach.
- Confident using different systems.
- Good communication both written and verbal.
- Must have good all-round administrative experience and be able to commit to at least 3 months temp work.

**Hours: 28 hours per week across Monday - Friday**

**Pay: £11.50ph**

**Location: Leeds City Centre (Hybrid-working)**

(Jo Holdsworth Recruitment - Recruitment Agency)

**Job Types**: Part-time, Temporary contract
Contract length: 4 months

**Salary**: £11.50 per hour

Expected hours: 28 per week

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: GVUKC


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