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Business Operations Specialist
3 months ago
Canon UK is looking for experienced and proven Business Operations Specialists for opportunities in our Order Management and our Contracts Management teams, based at our Head Office in Stockley Park, Uxbridge.
**What we give**:
With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
**Salary **Circa £34,998 to £36,942(depending on experience)
**Great Working Environment**, with on site, subsidised, Costa Coffee and employee restaurant. Open plan, collaborative and respectful working culture based on KYOSEI, Canon’s global corporate philosophy and the heart of our brand, and business activities. Kyosei means “living and working together for the common good” a principle that is embraced by all Canon employees
**Work & Home Life Balance** - this is a hybrid role with 3 days a week in the office and two days working from home. In addition, we support flexible working practices, including part time work and flexitime. We off a minimum of 25 days holiday per year, plus Bank Holidays and the option to purchase holiday days through our Benefits
**Diversity -** We are an organisation that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve.
**Health & Well-being** - Free private healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym.
**Learning & Development** - As a Company that encourages continuous learning you will always have resources and support available.
**Flexible Benefits**, including attractive company funded core benefits such as Private Health Care, Cycle to Work scheme, Season ticket loans and volunteer days and a generous pension scheme
**What we ask**:
- Business Operations experience or related
- Sales Order Process and Procedures
- Query & Escalation Management
- Process Improvements.
- Customer Experience
- Service Development
- Compliance and GDPR
**You will need**:
- Excellent interpersonal communication skills, with proven ability to communicate complex information to a mixed audience
- Confident, comfortable at communicating at all levels and willing to take on the tough projects and challenges to support process improvements
- Strong analytical skills, combined with strong working excel skills
- Experience in analysing performance metrics, identifying solutions to issues and delivering continuous process improvements.
- Able to interpret data easily to measure and manage performance.
- Outstanding team player
PERSONAL QUALITIES
- Excellent organisational and multitasking skills
- Ability to work both autonomously and within a team
- Communicate effectively
- Focus on the customer
- Act as a team player
- Plan & organise effectively
**Further Information**:
Location - Canon UK & Ireland, Stockley Park, Uxbridge - this is a hybrid role with some days a week in the office and some working from home.
LI-Hybrid
LI-CE1
Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that’s visionary, innovative and bold. As the world's best imaging company, we're living and working together for the common good.
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