Night Concierge
3 days ago
NIGHT CONCIERGE
Say goodbye to the mundane desk job.
Moda is looking for two day concierge's to join The Mercian family. The first point of contact for residents, delivering a high level of service, creating memorable experiences for all. Basically 'wow' our residents.
Service is at the heart of what we do and you must be willing to go the extra mile. (With a smile)
This is a unique opportunity to join a brand new team on the launch of the hottest new neighbourhood in Birmingham. Located on the former site of the renowned nightclub, The Click Club at Burberries. *exciting times*
Did you know it's set to be the tallest residential tower in the city at 42 storeys high? Not to mention the 200m running track with epic views over the city. *wink*
Team player. Organised. Energetic. Positive. Proactive. If these buzzwords resonate with you. Keep reading...
THE ROLE
- Consistently deliver the Moda service standard to residents and all visitors
- Undertaking all duties from the front desk
- Establish and maintain positive relationships with the residents to best understand their needs
- Solving problems for the residents
- Give recommendations to our residents
- Diary management of amenity areas
- Assist with resident move-ins
- Parcel management and security
- Promote resident events and engagement on The MyModa app and social media platforms
- Good knowledge of local city attractions, destinations and surrounding areas
- Able to use initiative to enhance the neighbourhoods reputation and make the community the best available
- Visitor management strategy
THE IDEAL CANDIDATE
- Excellent customer relations skills, a sense of humour, plenty of energy and enthusiasm
- Experience in a customer service role
- Proactive and enjoy going the extra mile
- Excellent written and verbal skills
- Team player and multitasker
- A people person with a can-do attitude
- Organised, accurate and informed
- Attention to detail
MODA IS A LIFESTYLE NOT A LANDLORD
Moda is creating the UK’s leading lifestyle experience brand by creating and operating next generation neighbourhoods to live, work and play.
Not seen the moves we're making? Check out our neighbourhoods to see the community and Moda way of life Moda, Angel Gardens over in Manchester and Moda, The Lexington in Liverpool.
We have a clear objective of pioneering positive change to the UK rental landscape and creating happy healthy, connected and well communities.
HOW TO APPLY
Think you're up for the challenge and want to show us what you're made of?
- Attach a CV in either pdf, Word or Powerpoint
- A covering letter telling us why you want to work for Moda and what you will bring to the team
- Show us some personality
**Salary**: Up to £21,000.00 per year
Additional pay:
- Bonus scheme
Schedule:
- Night shift
Ability to commute/relocate:
- Birmingham, B15 1AZ: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
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