Customer Experience Team

4 weeks ago


Haverfordwest, United Kingdom Coastal Cottages of Pembrokeshire Full time

Coastal Cottages of Pembrokeshire is the only local, family-run holiday letting agency in the area and we’re on the lookout for someone enthusiastic to join our growing Customer Experience Team. This role involves helping our guests to choose the most suitable holiday cottage from our diverse range with the aim of delivering the very best holiday experience possible.

If you’re passionate about Pembrokeshire and travel, we want to hear from you.

Sales experience is an advantage but by no means necessary as full training will be provided.

**Key Roles**:
Guiding guests on their journey to find just the right cottage for their needs/wants

Acting as a main contact for your own portfolio of cottage owners

Regularly visiting cottages and conducting quality inspections

Supporting the wider Property Management Team

Maintaining excellent customer service

**Desirable Skills/Qualities**:
Excellent communication skills

Highly motivated and organised

Sales experience would be advantageous (_full training will be provided_)

Previous experience working in customer service would be beneficial but is not expected

**The Essentials**:
You will need to work as part of a team as well as follow your own initiative

You will need a full, clean driving licence

Weekend shifts will be required so a flexible approach to hours is appreciated

**Full and/or Part Time position(s) available.**

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 37.5 per week

**Salary**: From £9.50 per hour

**Benefits**:

- Company events
- Company pension
- Employee discount
- Gym membership
- On-site parking
- Private medical insurance
- Wellness programme

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: One location



  • Haverfordwest, United Kingdom Coastal Cottages of Pembrokeshire Full time

    An exciting opportunity has risen within Coastal Cottages of Pembrokeshire; we’re on the lookout for someone enthusiastic to join our growing Customer Experience Team. We are the only local, family-run holiday letting agency in the area. This role involves helping our guests to choose the most suitable holiday cottage from our diverse range with the aim...


  • Haverfordwest, United Kingdom Coastal Cottages of Pembrokeshire Full time

    An exciting opportunity has risen within Coastal Cottages of Pembrokeshire; we’re on the lookout for someone enthusiastic to join our growing Customer Experience Team. We are the only local, family-run holiday letting agency in the area. This role involves helping our guests to choose the most suitable holiday cottage from our diverse range with the aim...


  • Haverfordwest, United Kingdom Santander Full time

    Customer Experience Advisor | S1 | Retail & Business Banking | Customer Interactions Country: United Kingdom **Join our community** We are currently recruiting Customer Service colleagues working a 12 month fixed term contract 28 hours per week with a starting package of **£24,468 pro rata **this is made up of a base salary of **£22,400 pro rata **along...


  • Haverfordwest, United Kingdom Santander Full time

    Customer Experience Advisor | S | Retail & Business Banking | Customer InteractionsCountry: United Kingdom Join our community We are currently recruiting Customer Service colleagues working a month fixed term contract hours per week with a starting package of £, pro rata this is made up of a base salary of £, pro rata along with an additional £...


  • Haverfordwest, United Kingdom ateb group Full time

    Do you have previous line management experience or experience of working in a contact centre environment? We are looking for someone who is innovative and able to implement new ideas to be our next Customer Services Team Leader! We can offer you: - 33 days leave per year **plus** bank holidays! - company pension - healthcare plan This role is 37 hours per...

  • Customer Assistant

    6 days ago


    Haverfordwest, United Kingdom Marks & Spencer Full time

    **Customer Assistant - Cafe** **Working Pattern**: Wednesday 11am-3pm Thursday 11am-3pm Friday 11am-3pm Saturday 11am-3pm Sunday 11am-3pm 20 hours **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude -...

  • Customer Advisor

    2 weeks ago


    Haverfordwest, United Kingdom Boots Full time

    Job Reference: 204573BR Haverfordwest, Withybush Retail Park Fixed Term Part-time - Save Job **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll...

  • Customer Assistant

    1 week ago


    Haverfordwest, United Kingdom Marks & Spencer Full time

    **Customer Assistant - Clothing and Home** Working Pattern: Regular Week 1 Monday 11-20:00 Thursday 8-15:45 Friday 7-14:45 Saturday 8-15:45 Wk 2 Sunday 10-16:45 Tuesday 10:15-17:00 Wednesday 10-16.45 Thursday 13:15- 20:00 Friday 7-13:45 30 Hours **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every...

  • Customer Assistant

    1 week ago


    Haverfordwest, United Kingdom Marks & Spencer Full time

    **Customer Assistant - Clothing and Home** Working Pattern: Temporary Week 1 Sunday 10.30-2.30 Monday 10-2 Tues 4-8 Friday 10-2 Week 2 Sunday 11-3 Monday 4-8 Wednesday 9-1 Friday 4-8 16 Hours **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores...

  • Customer Assistant

    4 weeks ago


    Haverfordwest, United Kingdom Marks & Spencer Full time

    **Customer Assistant** **Working Pattern** **Sunday 15:00-19:00** **Tuesday 18:00 - 22:00** **Thursday 18:00 - 22:00** **Friday 18:00 - 22:00** **Saturday 17:00-21:00** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and...

  • Customer Assistant

    7 days ago


    Haverfordwest, United Kingdom M&S Full time

    **Summary** Customer Assistant - Haverfordwest - Womenswear **All the details** Customer Assistant - Haverfordwest - Womenswear Sunday 08.30 - 17.00 Tuesday 08.00 - 16.30 Wednesday 07.00 - 15.30 Friday 08.00 - 16.30 Monday 11.30 - 20.00 Tuesday 07.00 - 15.30 Friday 11.30 - 20.00 Saturday 07.00 - 15.30 **Purpose** To deliver a great shopping experience...

  • Customer Assistant

    5 days ago


    Haverfordwest, United Kingdom M&S Full time

    **Summary** Customer Assistant - Haverfordwest - Cafe **All the details** **Monday 14.30 - 18.30** **Wednesday 14.30 -18.30** **Thursday 14.30 -18.30** **Friday 14.30 -18.30** **Saturday 14.30 -18.30** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst...

  • Customer Assistant

    7 days ago


    Haverfordwest, United Kingdom M&S Full time

    **Summary** Customer Assistant - Womenswear - Haverfordwest **All the details** Customer Assistant - Womenswear - Haverfordwest Sunday 10.00 - 14.00 Monday 16.00 - 20.00 Wednesday 16.00 - 20.00 Friday 11.00 - 20.00 Monday 16.00 - 20.00 Tuesday 07.00 - 11.00 Thursday 07.00 - 11.00 Saturday 10.00 - 19.00 20 hours **Purpose** To deliver a great shopping...

  • Customer Assistant

    7 days ago


    Haverfordwest, United Kingdom M&S Full time

    **All the details** Work Pattern: WK 1 Sun 0630-1330 Weds 1430-2200 Thurs 1430-2200 Fri 1430-2200 WK 2 Mon 1430-2200 Tues 1430-2200 Weds 1430-2200 Sat 0600-1330 This is a temporary vacancy. **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and...

  • Customer Advisor

    2 weeks ago


    Haverfordwest, United Kingdom Carpetright Full time

    Job IntroductionJob IntroductionThis is a key time role to cover our main trading hours. We need your expertise to give our customers the great service they deserve, and we also recognise that having flexibility to balance your commitments outside work makes it a win; win for us both So, if you can commit to 4 hours per day between 10am and 3pm, we can work...

  • Customer Assistant

    4 weeks ago


    Haverfordwest, United Kingdom Lidl in Deutschland Full time

    Summary Starting from £12.40 per hour | 20 to 30 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a...


  • Haverfordwest, United Kingdom Castle Hot Tubs Ltd Full time

    Castle Hot Tubs is currently seeking a Customer Service Advisor to join our friendly team in Hayscastle, Haverfordwest. Key Responsibilities: - Assist customers with product inquiries, placing orders, and resolving customer issues - Maintain accurate customer records and ensure timely and effective follow-up - Collaborate with other team members to ensure...


  • Haverfordwest, United Kingdom Castle Hot Tubs Ltd Full time

    **Please note this job is based in our Hayscastle Head Office so access to your own vehicle is essential.** Castle Hot Tubs is currently seeking a Customer Service Advisor to join our friendly team in Hayscastle, Haverfordwest. Key Responsibilities: - Assist customers with product inquiries, placing orders, and resolving customer issues - Maintain...


  • Haverfordwest, United Kingdom Dragon WiFi Full time

    We are looking for a Customer Service Agent to work alongside our existing team (including our resident dogs). Main duties and responsibilities include: - Resolving customer queries and ensuring customers are satisfied. - Escalating problems to the technical team or other members of the office. - Inputting, updating, and maintaining customer information on...


  • Haverfordwest, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a part time basis, contracted to 32.5 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in...