Customer Assistant

1 week ago

Haverfordwest, United Kingdom Marks & Spencer Full time

**Customer Assistant**

**Working Pattern**

**Sunday 15:00-19:00**
**Tuesday 18:00 - 22:00**
**Thursday 18:00 - 22:00**
**Friday 18:00 - 22:00**
**Saturday 17:00-21:00**

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates it’s strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Haverfordwest, PEMBROKESHIRE, WALES;
Haverford West

  • Customer Assistant

    6 months ago

    Haverfordwest, United Kingdom M&S Full time

    **Summary** Customer Assistant - Haverfordwest - Womenswear **All the details** Customer Assistant - Haverfordwest - Womenswear Sunday 08.30 - 17.00 Tuesday 08.00 - 16.30 Wednesday 07.00 - 15.30 Friday 08.00 - 16.30 Monday 11.30 - 20.00 Tuesday 07.00 - 15.30 Friday 11.30 - 20.00 Saturday 07.00 - 15.30 **Purpose** To deliver a great shopping experience...

  • Customer Assistant

    6 months ago

    Haverfordwest, United Kingdom M&S Full time

    **Summary** Customer Assistant - Womenswear - Haverfordwest **All the details** Customer Assistant - Womenswear - Haverfordwest Sunday 10.00 - 14.00 Monday 16.00 - 20.00 Wednesday 16.00 - 20.00 Friday 11.00 - 20.00 Monday 16.00 - 20.00 Tuesday 07.00 - 11.00 Thursday 07.00 - 11.00 Saturday 10.00 - 19.00 20 hours **Purpose** To deliver a great shopping...

  • Customer Assistant

    6 months ago

    Haverfordwest, United Kingdom M&S Full time

    **Summary** Customer Assistant - Haverfordwest - Cafe **All the details** **Monday 14.30 - 18.30** **Wednesday 14.30 -18.30** **Thursday 14.30 -18.30** **Friday 14.30 -18.30** **Saturday 14.30 -18.30** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst...

  • Customer Service Assistant

    4 days ago

    Haverfordwest, United Kingdom Compass Group Full time

    **What we’ll give**: **Customer Services Assistant - Amigo** - £10.20 per hour, 16 hours per week We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: - Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more - Up to 44% off...

  • Customer Service Assistant

    7 months ago

    Haverfordwest, United Kingdom Chartwells Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a part time basis, contracted to 32.5 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in...

  • Customer Service and Administration Assistant

    4 days ago

    Haverfordwest, United Kingdom Protech Recruitment LTD Full time

    **Life Sciences** **Medical Devices** We have a brand new opportunity for a thriving family run company based in Haverfordwest. This company specialises in the design, development and manufacture of high-quality clinical viscometers and blood measuring equipment. As the Customer Service and Administration Assistant, you will have experience of working...

  • Customer Service Assistant/administrator

    7 months ago

    Haverfordwest, United Kingdom Mark Hunter Ltd TA Totally Welsh Full time

    Due to expansion we are looking for an enthusiastic individual to come and join our dedicated customer service team at Mark Hunter Ltd, T/A Totally Welsh. The role is set within the administrative and customer service function and based in our Head Office in Haverfordwest. - This is a full-time role, 35+ hours per week - Monday to Friday with the occasional...

  • Customer Service Assistant

    7 months ago

    Haverfordwest, United Kingdom Compass Group Full time

    Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 32.5 hours per week. As a Customer Service Assistant, you will contribute to a passionate and friendly team...

  • Customer Assistant

    7 months ago

    Haverfordwest, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant Working Pattern: Week 1 Thursday 1pm - 8pm Friday 2pm - 8pm Saturday 7am - 4pm Week 2 Sunday 10am - 5pm Wednesday 11.30am - 8pm Friday 11am - 6pm **Key Capabilities** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of...

  • Customer Assistant

    7 months ago

    Haverfordwest, United Kingdom M&S Full time

    **Summary** Customer Assistant - Operations - Haverfordwest **All the details** Customer Assistant - Operations - Haverfordwest Working pattern: Friday: 6pm-10pm Saturday: 9am-1pm Sunday: 9am-1pm **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst...

  • Customer Assistant

    6 months ago

    Haverfordwest, United Kingdom M&S Full time

    **All the details** Work Pattern: WK 1 Sun 0630-1330 Weds 1430-2200 Thurs 1430-2200 Fri 1430-2200 WK 2 Mon 1430-2200 Tues 1430-2200 Weds 1430-2200 Sat 0600-1330 This is a temporary vacancy. **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and...

  • Customer Assistant

    7 days ago

    Haverfordwest, United Kingdom Marks & Spencer Full time

    **Anticipated end date: 24/12/22** Working Pattern: Sunday 06:00 - 10:00 Monday 06:00 - 10:00 Tuesday 06:00 - 10:00 Thursday 06:00 - 10:00 Friday 06:00 - 10:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive...

  • Customer Assistant

    7 months ago

    Haverfordwest, United Kingdom M&S Full time

    **Summary** Customer Assistant - Cafe - Haverfordwest **All the details** Customer Assistant - Cafe - Haverfordwest Working Pattern: Week 1 Sunday 11:00 - 15:00 Wednesday 11:00 - 15:00 Thursday 11:00 - 15:00 Friday 11:00 - 15:00 Week 2 Monday 13:00 - 17:00 Tuesday 13:00 - 17:00 Wednesday 13:00 - 17:00 Saturday 13:00 - 17:00 **Purpose** To...

  • Customer Assistant

    1 day ago

    Haverfordwest, United Kingdom Marks & Spencer Full time

    Working Pattern: Sunday 11-15 Monday 09.30 - 18 Tuesday 12-18 Saturday 6-11 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards -...

  • Afternoon & Evening Customer Assistant

    7 months ago

    Haverfordwest, United Kingdom TheTechTeam Full time

    **We are looking to add an Afternoon and Evening Customer Assistant to our growing team who provide local experts to home users baffled by technology. We are looking for people based in Haverfordwest and surrounding areas.** **The role**: - Visiting customers in their home, resolving problems with their computers, tablets and smartphones as well as setting...

  • Customer Service Assistant, Haverfordwest

    1 month ago

    Haverfordwest, United Kingdom Wickes Full time

    Job Title: Customer Service Assistant Salary: £11.44 per hour Job Type: Part Time Wickes, Unit B, Springfield Retail Park, Fishguard Road, Haverfordwest, SA61 2PY The Role... Whatever your role in and around the store, everything you do will be focused on the customer experience.Parking will be a breeze, trolleys in easy reach, help always at hand, stock in...

  • Customer Assistant- Christmas

    7 months ago

    Haverfordwest, United Kingdom M&S Full time

    **Summary** Customer Assistant - Christmas - Clothing & Home - Haverfordwest **All the details** Customer Assistant - Christmas - Clothing & Home - Haverfordwest Working Pattern - 20hrs **Shift pattern to be confirmed during interview** Vacancy 1 Sunday 10.00 - 14.00 Monday 16.00 - 20.00 Wednesday 16.00 - 20.00 Friday 11.00 - 20.00 Week 2 Monday...

  • Customer Service Ambassador

    1 week ago

    Haverfordwest, United Kingdom Compass UK & Ireland Full time

    Job Summary:    As a Retail Assistant with Compass UK & Ireland, you will be the face of our business, delivering exceptional customer service in a fast-paced environment. You will work closely with a passionate and friendly team to provide a seamless personalized experience for customers.    Your key responsibilities will include serving customers,...

  • Customer Service Representative

    1 month ago

    Haverfordwest, United Kingdom ENGINEERINGUK Full time

    We are seeking a Customer Service Representative to join our team at ENGINEERINGUK. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, both in-store and through various communication channels.About the RoleThis is an exciting opportunity for someone who is passionate about delivering...

  • Customer Service Representative

    1 week ago

    Haverfordwest, United Kingdom Compass UK & Ireland Full time

    Compass Group UK&I is seeking a highly motivated and customer-focused individual to join our team as a Retail Assistant. This part-time role involves working 4 hours per week, providing exceptional service to customers and representing our brand in a positive light.About the RoleWe are looking for someone who takes pride in their work and values delivering...