Customer Service Advisor

4 months ago


Bristol, United Kingdom Gloucester Road Gearboxes Full time

J O B D E S C R I P T I O N

OVERALL JOB PURPOSE/OBJECTIVES/KEY RESPONSIBILITIES

INTRODUCTION

The post holder will report directly to the Workshop Manager, and will be responsible for answering all telephone queries, and assisting customers and visitors to Gloucester Road
Gearboxes.

Working for a busy and fast paced repair, servicing and gearbox specialist, the post holder will be required to appropriately deal with telephone enquiries including; providing quotes, directing calls and providing updates to customers.

The post holder will be required to receive and return customer’s vehicles, completing appropriate paperwork on both occasions including taking payment prior to release.

The post holder will be required to receive, check and record deliveries coming into the business. They may also be required to cover driving duties at busy times or when providing cover for other drivers.

The advertised post is for 40 hrs per week, including every other saturday 8.30 - 13:30 hrs.

**Salary**: £12.00 per hour

**Benefits**:

- On-site parking

Ability to commute/relocate:

- BRISTOL: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have experience of working in the Motor Industry?
- Do you have administritive/reception experience within the field of Vehicle Repairs?

Licence/Certification:

- Driving Licence (required)

Work Location: In person



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