Service Support Administrator

3 weeks ago


London, United Kingdom Resourcing Group Full time

I am currently working with data centre based in Felthem who are recruiting for a Service Support Administrator to work on a temp to perm basis starting asap. The role will be hybrid

The main duties of the role are listed below

**Required experience**

Ideally an understanding of DC's or IT equipment

Customer Focused

Attention to detail

Agile

Ability to work on own initiative and prioritise workload

Understanding of procurement process

Understanding of billing cycles

Creating internal and external reports and reviewing supplier reports

Ensuring contractual supplier/client SLA's are met (basic contract support)

SharePoint

Use of any ticketing systems (SNOW etc)

**Ideal additional experience**

Onboarding suppliers

Information Security compliance

Environmental compliance

Incident management

Risk assessments and treatment plans

Ability to write processes and implement

Understanding of contracts

Sage experience

Resourcing Group is acting as an Employment Business in relation to this vacancy.



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