Service Support Administrator
3 weeks ago
I am currently working with data centre based in Felthem who are recruiting for a Service Support Administrator to work on a temp to perm basis starting asap. The role will be hybrid
The main duties of the role are listed below
**Required experience**
Ideally an understanding of DC's or IT equipment
Customer Focused
Attention to detail
Agile
Ability to work on own initiative and prioritise workload
Understanding of procurement process
Understanding of billing cycles
Creating internal and external reports and reviewing supplier reports
Ensuring contractual supplier/client SLA's are met (basic contract support)
SharePoint
Use of any ticketing systems (SNOW etc)
**Ideal additional experience**
Onboarding suppliers
Information Security compliance
Environmental compliance
Incident management
Risk assessments and treatment plans
Ability to write processes and implement
Understanding of contracts
Sage experience
Resourcing Group is acting as an Employment Business in relation to this vacancy.
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