Call Centre Assistant
3 months ago
**Call Centre Assistant**
**Store: Specsavers Beaumont Leys**
**Hours: Full time or Part time hours available**
**Ideally to work Sunday, Mondays, Thursday, Fridays and Saturdays or cover a combination of these days**
**Salary: Between £6.60 and £11.64 - Depending on age**
**Benefits: Free parking, Specsavers perks programme, staff, friends and family discounts in store, additional birthday day off, company sick pay depending on length of service, enhanced maternity & paternity pay**
**Experience - Previous call centre experience is preferred but not essential for this role**
- **Full training provided - with great career progression opportunites**_
At Specsavers, our Receptionists / Call Centre / Customer Service Advisors are essential in shaping the beginning of our Customer’s journey.
We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.
Joining our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments
- Dispensing over the phone
- Triaging patients with eye & health concerns
Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.
If you are interested please click **Apply** as this vacancy will close once we have filled all available places.
**INDR**
**Job Types**: Full-time, Part-time, Permanent
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Day shift
- Weekend availability
Application question(s):
- Can you reliably commute to Beaumont Leys?
- Do you have Call centre experience?
Work Location: In person
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