Team Leader
6 months ago
JOB TITLE: Team Leader - Call Centre
LOCATION: Leicester
SALARY: £37,000 + profit share
The COMPANY
Our client is a very well-established nationwide provider of business-critical services to thousands of SME organisations all over the UK for 75+ years.
The ROLE
The successful Team Leader will be required to do the following:
- You will be in charge of a team of 11 staff who are providing HR and employment law advice to different companies.
- To mentor and monitor advisors ensuring they provide commercially focused, quality advice to clients.
- Provide leadership and support to colleagues and peers.
- Manage all team absences / sickness/lateness/holidays/ disciplinaries.
- Conduct performance reviews.
- Be involved in the recruitment of your team.
- To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members.
- You are given a thorough 6 week training course.
- You get your birthday off
CANDIDATE
Our client is looking for a strong Manager with the following experience and attributes:
- Previous experience leading a team in a call centre environment would be ideal.
- Experience of HR issues is required.
- You will be a motivator and get the best our of your team.
- Experience of dealing with grievance, holidays, sickness, disciplinaries etc.
- A willingness to learn and the ability to communicate effectively within the team.
- Ability to remain professional in a fast-paced environment.
This role is commutable from:
Leicester
Hinckley
Atherstone
Nuneaton
Coventry
Bedworth
Tamworth
ALTERNATIVE JOB TITLES: Call Centre Manger, Sales Manager, Team Leader, Call Centre Team Leader, Internal Sales Manager, Customer Service Manager
INCAL1
-
Team Leader
7 months ago
Leicester, United Kingdom University of Leicester Recruitment Team Full time**About the role**: We have an exciting opportunity for an experienced financial administrator to lead our Student Credit Control Team at our university. As the team leader, you will be responsible for ensuring timely fee collection from self-funding students for both tuition and accommodation, as well as coordinating with the Student Loan Company to receive...
-
Team Leader
6 months ago
Leicester, United Kingdom University of Leicester Recruitment Team Full time**About the role**: To deliver an outstanding customer service within the Academic Campus, providing front line response to customers’ everyday queries, requests and feedback. To supervise the Helpdesk Operators (HDOs), in order to deliver a high standard of customer service in support of the University’s objective of providing an excellent service to...
-
Team Leader
7 months ago
Leicester, United Kingdom Page Personnel Full timeGreat opportunity to work for a Public Sector business - Immediate start with potential long-term opportunities **About Our Client**: The client is a Public Sector and Government organisation based in Leicester. The key responsibilities of the Team Leader are: - Guide a team to hit deadlines - Provide administration support - Implement strategy - Monitor...
-
Administrative Team Manager
4 weeks ago
Leicester, Leicester, United Kingdom Team Relax Full timeWe are currently recruiting an experienced Admin Team Leader to join our Central Accreditation and Data team. The successful candidate will play a key role in supporting the day-to-day operations of our team.This is an excellent opportunity for an administrator looking to develop their skills and knowledge in data management and customer care. The ideal...
-
Team Leader
3 months ago
Leicester, Leicester, United Kingdom beBee Professionals Full time £35,000 - £45,000Job Title: Team LeaderJob Summary:We are seeking an experienced Team Leader to join our dynamic team at beBee Professionals in Leicester, United Kingdom. The successful candidate will be responsible for leading and motivating a team to meet performance targets and goals, while fostering a positive and collaborative work environment.Key...
-
Team Leader
6 months ago
Leicester, United Kingdom Card Factory Full timeJob Introduction **Location: Leicester Highcross** **Contracted Hours Available: 22** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our...
-
Team Leader
6 months ago
Leicester, United Kingdom Card Factory Full timeJob Introduction **Location: Gallowtree Gate Leicester** **Contracted Hours Available: 18** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence,...
-
Engineering Team Leader
3 weeks ago
Leicester, United Kingdom Pioneer Selection Ltd Full timeEngineering Team Leader Salary: £52,000 Shift: M-F Days Location: Leicester We are currently recruiting for a qualified and experienced Engineering Team Leader to work for a very large industrial manufacturing company based in Leicester. The Engineering Team Leader will play a key role in the planning and organizing of the engineering department...
-
Engineering Team Leader
3 months ago
Leicester, United Kingdom CV-Library Full timeEngineering Team Leader Salary: £52,000 Shift: M-F Days Location: Leicester We are currently recruiting for a qualified and experienced Engineering Team Leader to work for a very large industrial manufacturing company based in Leicester. The Engineering Team Leader will play a key role in the planning and organizing of the...
-
Engineering Team Leader
3 weeks ago
Leicester, United Kingdom Pioneer Selection Full timeEngineering Team LeaderSalary: £52,000 Shift: M-F Days Location: Leicester We are currently recruiting for a qualified and experienced Engineering Team Leader to work for a very large industrial manufacturing company based in Leicester. The Engineering Team Leader will play a key role in the planning and organizing of the engineering department and...
-
Team Leader
7 months ago
Leicester, United Kingdom Brook Street Full timeWe are looking for a motivated team leader to manage and supervise a customer service team for a public sector client in Leicester UK. All we require is previous team leading or people management experience in any sector! Role : Process Team Leader Location: Leicester, LE1 - city center office based Contract: temporay for 1 year Pay Rate: £13.14 per...
-
Team Leader
6 months ago
Leicester, United Kingdom Pennbury Farm Cafe Full timeAs a team leader at Pennbury Farm, your main responsibility is to assist the General manager/assistant manager with daily duties to ensure efficient running of the café. You will be responsible in assisting with the daily running of the café, to include leading the team by example, maintaining our high standards of cleanliness, possessing excellent...
-
Engineering Team Leader
3 weeks ago
Leicester, United Kingdom Pioneer Selection Full timeEngineering Team LeaderSalary: £52,000 Shift: M-F Days Location: LeicesterWe are currently recruiting for a qualified and experienced Engineering Team Leader to work for a very large industrial manufacturing company based in Leicester. The Engineering Team Leader will play a key role in the planning and organizing of the engineering department and engineers...
-
Engineering Team Leader
3 months ago
Leicester, United Kingdom Pioneer Selection Full timeEngineering Team LeaderSalary: £52,000 Shift: M-F Days Location: LeicesterWe are currently recruiting for a qualified and experienced Engineering Team Leader to work for a very large industrial manufacturing company based in Leicester. The Engineering Team Leader will play a key role in the planning and organizing of the engineering department and engineers...
-
Engineering Team Leader
3 weeks ago
Leicester, United Kingdom Pioneer Selection Full timeEngineering Team Leader Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.Salary: £52,000 Shift: M-F Days Location: Leicester We are currently recruiting for a qualified and experienced Engineering Team Leader to work for a very large industrial manufacturing company based in...
-
Team Leader
7 months ago
Leicester, United Kingdom Tate Recruitment Limited Full timeJOB TITLE: Team Leader (Inbound Customer Services) BASED IN: Europcar Leicester HQ - LE1 4JS SALARY: £27,545 HOURS: 40 hours per week (Full time) Monday to Friday 8am-6pm (ad-hoc weekends) **Company Summary** Here at Tate Recruitment, we are proud to be collaborating with an industry leader, Europcar Mobility Group! Europcar Mobility Group is a global...
-
Engineering Team Leader
1 month ago
Leicester, United Kingdom Pioneer Selection Ltd Full timeEngineering Team LeaderSalary: £52,000 Shift: M-F Days Location: LeicesterWe are currently recruiting for a qualified and experienced Engineering Team Leader to work for a very large industrial manufacturing company based in Leicester. The Engineering Team Leader will play a key role in the planning and organizing of the engineering department and...
-
Engineering Team Leader
3 weeks ago
Leicester, United Kingdom Pioneer Selection Full timeEngineering Team Leader Salary: £52,000 Shift: M-F Days Location: Leicester We are currently recruiting for a qualified and experienced Engineering Team Leader to work for a very large industrial manufacturing company based in Leicester.The Engineering Team Leader will play a key role in the planning and organizing of the engineering department and...
-
Despatch Team Leader
1 month ago
Leicester, United Kingdom CV-Library Full timeDespatch Team Leader Leicester Monday – Friday 8:30 – 17:00 £28,000 - £34,000 DC Personnel is excited to be working in partnership with Leicester based business who are looking to hire a Despatch Team Leader. This role will suit someone who has made positive impact and changes in their previous work and have the ambition to join a...
-
Care Team Leader
2 months ago
Leicester, United Kingdom CV-Library Full timeCare Team Leader - Nights When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Care Team Leader Care Home: Graysford Hall Hours per week: 48 (Nights) Salary: £13 per hour About the role: As a Care Team Leader at...