Gp Receptionist/care Navigator

3 months ago


Chorley, United Kingdom Coppull Medical Practice Full time

Coppull Medical Practice is recruiting a permanent medical receptionist/care navigator.

Will be required to work Monday to Friday between the hours of 8am & 6.30pm.

Shifts will be morning or afternoon.

Additional hours may be required to cover leave. Some late finishes may be possible due to the nature of the role.

**Responsibilities and Duties**

Duties include being the first point of contact for patients, carers and other healthcare providers both on the telephone and the front reception desk. Using the computerised care record and appointment system to navigate patients to the most appropriate clinician. Dealing with queries from patients is a significant element of this role which includes liaising with clinicians and other healthcare providers.

The post holder will be responsible navigating for patients to the most appropriate care provider through our total triage model. For more info on total triage visit: coppullmedicalpractice.co.uk/page1.aspx?p=2&t=4

**Qualifications and skills**

Immediate start available.

**Job Types**: Part-time, Permanent

**Salary**: £11.44 per hour

Expected hours: 26.5 per week

**Benefits**:

- Additional leave
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Customer service: 5 years (required)

Work Location: In person



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