Business Support Officer Vacancy in Ace

3 weeks ago


Warwick, United Kingdom Warwickshire County Council Full time

**Business Support Officer within the ACE (Adoption Central England) Team**

ACE is the Regional Adoption Agency for:
Coventry, Solihull, Herefordshire, Worcestershire and Warwickshire

**_ Testimonial from current BSO in ACE - “_**_All services within ACE start at the front door with the Business Support Team, as a Business Support Officer you are an integral _part of someone's adoption journey. Witnessing people walk through the door as individuals and leave as a family is heart-warmingly rewarding”_

**If you are looking to join a dynamic team, have good multi-taking skills and are looking for a challenging role this could be the job for you**

**The Role**

Working in a varied and interesting environment you must be highly organised with a positive and flexible approach to workloads and have the ability to work to tight deadlines. You should be able to work well as part of a team, exercising confidentiality at all times. You must also be able to prioritise your own workload and work on your own initiative.

You will need high level keyboard skills and be competent in the use of computerised systems. You will need to have good and accurate literacy, numeracy, administrative skills and the ability to analyse information to solve general queries.

There will be a significant amount of telephone contact dealing with customers, social workers and other local authority staff, servicing their requests or incident management; therefore, excellent verbal communications are essential, as are written skills in terms of documentation of outcomes and resolutions.

For further details please see the Job Description and Person Specification.

**Additional Information**:
**Closing Date: 04**th** April 2023**

**Interview Date: 13**th** April 2023 **_(_Interview will be virtual using Microsoft Teams)_



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