Customer Service Practitioner Apprenticeship

6 months ago


Birmingham, United Kingdom The Apprenticeship Centre Full time

**Customer Service Apprenticeship In Wolverhampton**

This is a fantastic opportunity to develop a career with a large retail business specialising in flooring. The company is keen to recruit a new apprentice to join their busy branch in Nuneaton. This is a varied role which will lead to a long term permanent position, with career development available too. You'll be undertaking work based learning.

**As an apprentice, your duties will include**:

- Work together with your store team to impress customers at every turn.
- Provide top notch customer service, helping customers with pre-sales queries and order completions, as well as post-sales questions and (very rarely) escalating the odd complaint.
- Support your team with promotional changes and store housekeeping, and report into one of our fab Store Managers (a master of all things flooring)
- Always be on the lookout for new ways to improve the store, service, and better serve the customers.

**Working hours: Monday - Sunday (Rota Basis)** - 40 hours per week

**Salary**:£12,480** per year

**Requirements**:

- Customer Service Skills
- Organisation Skills
- Communication Skills

**Job Types**: Full-time, Apprenticeship

**Salary**: From £14,000.00 per year

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Application question(s):

- What are your GCSE results for Maths and English?
- Why would you like to complete an apprenticeship?

**Education**:

- A-Level or equivalent (preferred)

Licence/Certification:

- Full UK Driving License (preferred)

Work Location: In person



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