Business Administration Apprentice

2 weeks ago


Birmingham, United Kingdom The Apprenticeship Centre Full time

**Business Administration Apprenticeship Opportunity in Ipswich area**

Embark on a Business Administration apprenticeship with a cutting-edge Birmingham marketing agency From processing orders to mastering social media strategies, join us in reshaping the future of online business. Unleash your potential and be part of a team that thrives on setting trends and elevating brands to new heights

**As an apprentice, your duties will include**:

- Processing customer orders from multiple online platforms
- Creating purchase orders with our suppliers
- Learning about our retail products, which are in the home furnishings sector, predominantly bedroom furniture and living room furniture
- Engaging with potential customers on live chat and offering support to help them make a purchase
- Coordinating delivery dates and time slots
- Dealing with and handling customer complaints and feedback reviews
- Engaging on social media
- Calling back customers on request to discuss their orders and requirements, forwarding them to the relevant department and suppliers
- Answering incoming after-sales calls and helping customers resolve any queries

**Working hours**:Mon - Fri 9 a.m. - 5 p.m.

**Salary**: £14000 per year

**Requirements**:

- Experience in administrative and sales roles within a retail business
- Customer service skills
- Strong general computer skills
- Fast and accurate typing ability
- Proficient in English writing and language
- Creativity with the ability to engage effectively on social media
- Knowledge of **Polish **language considered as an advantage, but not neccesserily

**Job Types**: Full-time, Apprenticeship

**Salary**: From £14,000.00 per year

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Application question(s):

- What are your GCSE results for Maths and English?
- Why would you like to complete an apprenticeship?

**Education**:

- A-Level or equivalent (preferred)

Licence/Certification:

- Full UK Driving License (preferred)

Work Location: In person



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