Call Centre Employment Advisor

5 months ago


Glasgow, United Kingdom Kura Full time

**Salary**:
Starting Salary £22,672

**Employment Advisor**

**Location: Glasgow**
**(Work from home)**
**First 90 days will be office based**

**Hours: Monday to Friday - 8am to 8pm, Saturday 9am to 12 (40 Hours)**

**Salary: 10.90 per hour, After 6 months £11.16, After 12 months £11.97, After 24 months £12.51**

**Kura are an accredited living Wage employer**

Role Details:
At Kura, we are a Contact Centre with a difference. Always on the lookout for new talent, we are passionate about people and their professional development. Kura is the largest independent outsourcer in the UK, providing outsourced contact centre services and software solutions for a number of the world’s most successful brands.

This is an advice giving role for a professional trade union. You will be putting our members’ needs at the heart of everything you do through providing advice regarding contractual arrangements and entitlement as well as guidance within statutory employment law for employees within an NHS setting.

**Key Responsibilities**

We will give you all the training and support you need to actively provide advice regarding contractual arrangements and entitlement, as well as guidance within statutory employment law, for employees within an NHS setting.

With strong attention to detail, you will effectively manage your own cases while remaining compliant at all times to ensure our members are provided the best possible service.

This is an advice-giving role for a professional trade union where you will put our members’ needs at the heart of everything you do

**Benefits**:

- Referral programme
- Sick Pay
- Maternity Pay
- Bonus Pay
- Employee Assistance Programme
- Cycle to work scheme
- Employee Discount
- Store Discounts

**Requirements**:

- 1 year + Customer service experience in a contact centre
- Ability to adapt and learn
- Computer literacy

Next steps:

- Call our Recruitment hotline: 0333 300 0080
- Text or Whatsapp 07507601627

INDMAY


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