Service Desk Coordinator

4 months ago

Witham, United Kingdom Market 36 Recruitment Ltd Full time

Market 36 Recruitment are currently recruiting for a Service Desk Controller based in Witham, Essex on a permanent basis.

**Roles & Responsibilities**:

- Providing product and technical information, together with advice tailored to customer requirements.
- Identifying customer product requirements and where necessary liaise with suppliers our purchasing department.
- Allocate all jobs to engineers via ERP effectively and efficiently.
- Issuing completed Job Cards to customers and requesting order numbers before invoicing.
- Supporting the sales team and customers by checking stock, raising quotations and processing sales orders from start to finish and maximise service level agreements.
- Ordering products from suppliers and liaising with our purchasing department.
- Proactive review of customer service disputes to identify root cause and corrective actions.
- Managing the Work in Progress in line with the company policy.

**Experience, Knowledge & Qualifications**:

- Good knowledge of UK geographics to effectively plan resource by area or region.
- Skills to systematically establish facts and principles for problem solving to resolve customer enquiries.
- Teamwork, ability to work confidently within a group and on own initiative.
- Time management, ability to manage time effectively and prioritising tasks and working to deadlines.

Working hours are Monday - Friday 08:30 - 17:00

In return our client offers a salary between £27,100.

**Job Types**: Full-time, Permanent

Pay: £27,200.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Sales order processing: 1 year (preferred)

Work Location: In person

Reference ID: LLM36TE20221

  • Front Desk Coordinator

    2 weeks ago

    Witham, Essex, United Kingdom Primary Care Careers Full time

    Job SummaryWe are seeking a skilled and compassionate Front Desk Coordinator to join our team at Primary Care Careers. As a key member of our front-line team, you will play a vital role in ensuring the smooth operation of our practice.Main ResponsibilitiesProvide exceptional customer service to patients, responding to their queries and concerns in a polite...

  • Front Desk Coordinator

    2 weeks ago

    Witham, Essex, United Kingdom Primary Care Careers Full time

    Job SummaryWe are seeking a skilled and compassionate Front Desk Coordinator to join our team at Primary Care Careers. As a key member of our front-line team, you will play a vital role in ensuring the smooth operation of our practice.Main ResponsibilitiesProvide exceptional customer service to patients, responding to their queries and concerns in a polite...

  • Front Desk Coordinator

    2 weeks ago

    Witham, Essex, United Kingdom Primary Care Careers Full time

    Job SummaryWe are seeking a skilled and compassionate Front Desk Coordinator to join our team at Primary Care Careers. As a key member of our front-line team, you will play a vital role in ensuring the smooth operation of our practice.Main ResponsibilitiesProvide exceptional customer service to patients, responding to their queries and concerns in a polite...

  • Front Desk Coordinator

    2 weeks ago

    Witham, Essex, United Kingdom Primary Care Careers Full time

    Job SummaryWe are seeking a skilled and compassionate Front Desk Coordinator to join our team at Primary Care Careers. As a key member of our front-line team, you will play a vital role in ensuring the smooth operation of our practice.Main ResponsibilitiesProvide exceptional customer service to patients, responding to their queries and concerns in a polite...

  • Front Desk Coordinator

    4 weeks ago

    Witham, Essex, United Kingdom Primary Care Careers Full time

    Job SummaryPrimary Care Careers is seeking a highly skilled and organized Front Desk Coordinator to join our team. As a key member of our front-line staff, you will play a vital role in ensuring the smooth operation of our practice.Main ResponsibilitiesProvide exceptional customer service to patients, responding to their queries and concerns in a polite and...

  • Front Desk Coordinator

    2 weeks ago

    Witham, Essex, United Kingdom Primary Care Careers Full time

    Job SummaryWe are seeking a skilled and compassionate Front Desk Coordinator to join our team at Primary Care Careers. As a key member of our front-line team, you will play a vital role in ensuring the smooth operation of our practice.Main ResponsibilitiesProvide exceptional customer service to patients, responding to their queries and concerns in a polite...

  • Front Desk Coordinator

    2 weeks ago

    Witham, Essex, United Kingdom Primary Care Careers Full time

    Job SummaryWe are seeking a skilled and compassionate Front Desk Coordinator to join our team at Primary Care Careers. As a key member of our front-line team, you will play a vital role in ensuring the smooth operation of our practice.Main ResponsibilitiesProvide exceptional customer service to patients, responding to their queries and concerns in a polite...

  • Service Desk Controller

    4 months ago

    Witham, United Kingdom Just Recruitment Group Full time

    The Just Recruitment Group are currently recruiting for a Service Desk Controller for their client based in Witham. The Service desk is an incredibly important role within the company as you will be the primary point of contact for the customers and will be responsible for scheduling the engineers' diaries. This is a fast paced role therefore you must be...

  • Service Desk Controller

    4 months ago

    Witham, United Kingdom Just Recruitment Group Full time

    The Just Recruitment Group are currently recruiting for a Service Desk Controller for their client based in Witham. The Service desk is an incredibly important role within the company as you will be the primary point of contact for the customers and will be responsible for scheduling the engineers' diaries. This is a fast paced role therefore you must be...

  • Front Desk Coordinator

    3 weeks ago

    Witham, Essex, United Kingdom Primary Care Careers Full time

    Job SummaryPrimary Care Careers is seeking a highly skilled and organized Front Desk Coordinator to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our front desk.Main ResponsibilitiesGreet and direct patients in a professional and courteous...

  • Front Desk Coordinator

    3 weeks ago

    Witham, Essex, United Kingdom Primary Care Careers Full time

    Job SummaryPrimary Care Careers is seeking a highly skilled and organized Front Desk Coordinator to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our front desk.Main ResponsibilitiesGreet and direct patients in a professional and courteous...

  • Front Desk Coordinator

    4 weeks ago

    Witham, Essex, United Kingdom Primary Care Careers Full time

    Job SummaryPrimary Care Careers is seeking a highly skilled and organized Front Desk Coordinator to join our team. As a key member of our front-line staff, you will play a vital role in ensuring the smooth operation of our practice.Main ResponsibilitiesGreet and direct patients in a professional and courteous manner.Manage appointment bookings, ensuring that...

  • Service Desk Controller

    4 months ago

    Witham, United Kingdom Anderson Scott Solutions Full time

    **Service Desk Controller** **Witham** **£27,000** Reporting to the Office Team Leader, you will provide a central role for field service to ensure standard working procedures and customer service is maintained efficiently, ensuring excellent standards of service to the customer is provided. **Essential Duties** - Providing product and technical...

  • Transport and Service Call Coordinator

    4 months ago

    Witham, United Kingdom BDC Aluminium Full time

    **Job Title**: Transport and Service Call Coordinator **Location**: Witham, Essex **Job Type**: Full-Time **Summary**: We are looking for a dedicated Transport and Service Call Coordinator to manage daily operations of our transport and service departments. This role involves overseeing transport logistics, handling incoming service calls, and ensuring...

  • Front Desk Coordinator

    2 weeks ago

    Witham, Essex, United Kingdom Douglas Grove Surgery Full time

    {"About the Role": "Douglas Grove Surgery is seeking a skilled receptionist to provide exceptional patient care and administrative support in a dynamic and fast-paced environment.Key Responsibilities:* Greet and direct patients with a warm and welcoming demeanor* Manage appointment bookings and ensure seamless communication with patients and healthcare...

  • Front Desk Coordinator

    2 weeks ago

    Witham, Essex, United Kingdom Douglas Grove Surgery Full time

    {"About the Role": "Douglas Grove Surgery is seeking a skilled receptionist to provide exceptional patient care and administrative support in a dynamic and fast-paced environment.Key Responsibilities:* Greet and direct patients with a warm and welcoming demeanor* Manage appointment bookings and ensure seamless communication with patients and healthcare...

  • Transport, Aftersales and Service Call Coordinator

    3 months ago

    Witham, United Kingdom BDC Aluminium Full time

    **Job Title**: Transport and Service Call Coordinator **Location**: Witham, Essex **Job Type**: Full-Time **Summary**: We are looking for a dedicated Transport, Aftersales and Service Call Coordinator to manage daily operations of our transport and service departments. This role involves overseeing transport logistics, handling incoming service calls, and...

  • Receptionist / Front Desk Coordinator

    1 week ago

    Witham, Essex, United Kingdom Douglas Grove Surgery Full time

    About the RoleDouglas Grove Surgery is seeking a skilled Receptionist to join our team on a part-time basis, working 15 hours per week. The ideal candidate will have a flexible approach to working hours, with a shift pattern that includes various hours between 07:45 and 18:30, Monday to Friday.Main ResponsibilitiesGreet and direct patients in a polite and...

  • Receptionist / Front Desk Coordinator

    1 week ago

    Witham, Essex, United Kingdom Douglas Grove Surgery Full time

    About the RoleDouglas Grove Surgery is seeking a skilled Receptionist to join our team on a part-time basis, working 15 hours per week. The ideal candidate will have a flexible approach to working hours, with a shift pattern that includes various hours between 07:45 and 18:30, Monday to Friday.Main ResponsibilitiesGreet and direct patients in a polite and...

  • Receptionist / Front Desk Coordinator

    3 weeks ago

    Witham, Essex, United Kingdom Douglas Grove Surgery Full time

    About the RoleDouglas Grove Surgery is seeking a highly organized and customer-focused individual to join our team as a Receptionist. This part-time position involves working 15 hours per week, with a flexible shift pattern between 07:45 and 18:30, Monday to Friday.Main Responsibilities:Greet and direct patients in a professional and courteous manner.Manage...