Aftermarket Customer Support Administrator

3 months ago


Crick, United Kingdom Acro Aircraft Seating Ltd Full time

**Aftermarket Customer Support Administrator (6-months FTC)**

Acro Aircraft Seating is one of the UK’s leading and fastest-growing manufacturers of passenger seats for commercial airlines around the world. We are an agile, innovative business at the forefront of disrupting the aerospace market. Through modern methodologies, lean techniques, inspired innovation, and passion for being the best, Acro is positioning itself to be the world’s leading aircraft seating supplier.

**Location**:UK

**Salary**:Competitive

**EXCELLENT BENEFITS**
- 25 days holiday + bank holidays
- Pension
- Healthcare scheme
- Life assurance
- Employee Assistance Programme
- Retail discounts
- Training opportunities
- 37.5 hours per week - 1 pm finish on a Friday
- Hybrid working

**To be successful in this position, you will have/be;**
- Excellent planning and organisation skills
- Excellent interpersonal and communication skills, both verbally and in writing
- Have a polite and tactful attitude towards difficult situations and when handling customers
- Proven track record of excellent customer service experience
- Able to work under pressure and meet customers’ expectations
- Positive and ‘can do’ attitude
- Must be capable of adapting and decision making in a fast and pressured environment
- Proficient in Microsoft Office and able to learn new systems quickly

The Parent Company of ACRO Aircraft Seating is Zhejiang Tiancheng Controls Co., Ltd headquartered in China.

Acro Aircraft Seating is an equal opportunities employer.

Please view our website for access to our Job Applicant Privacy Notice.


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