2x Student Advice Support Team Assistant
6 months ago
As a Student Advice Support Team Assistant - ASK you will support the ASK team in providing the enquiry service, acting as a first point of contact for students who need information or advice, handling more complex student queries and where appropriate, referring on to relevant services. You will cover and prioritise day-to-day operations for the ASK service including covering phone lines, the live chat system and the ASK Desk on campus.
Responding proactively to queries, you will have excellent customer service skills and an ability to use your initiative, pre-empting popular student queries. You will be able to demonstrate good communication skills with an ability to interact with a wide range of people. The main aim of these roles is to provide a friendly and professional first point of contact and provide information, advice and support to students, parents, staff, prospective students and external enquirers in a variety of settings in and around campus, online and occasionally in other locations. There would be some Saturday work on specified dates at offer holder events and open days. Full training will be provided.
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Student Advice Caseworker
5 months ago
Lancaster, United Kingdom Lancaster University Full timeLancaster University Students’ Union provides excellent services and opportunities supporting and inspiring our diverse population of over 15,000 students to make the most of their experiences at University. As one of our flagship services, the Students’ Union Advice Service provide students with independent advice and guidance on a range of issues and...
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Head of Student Advice, Support and Knowledge
5 months ago
Lancaster, United Kingdom Lancaster University Full time**Location: Lancaster. Open to flexible working arrangements e.g. flexible start/finish times and blended remote/office working.** Are you passionate about supporting students and looking for an opportunity to use your skills and experience to drive positive change at Lancaster University? This is an exciting opportunity to join the Student and Education...
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Study Skills Support Tutor
3 days ago
Lancaster, Lancashire, United Kingdom Randstad Student Support Full timeOpportunity for Specialist Study Skills Support TutorWe are seeking a Specialist Study Skills Support Tutor to work with students who have specific learning difficulties (SpLDs) studying at Universities and/or Colleges in Lancaster. The successful candidate will provide one-to-one study skills support to help students achieve their academic goals. Main...
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Student Support Officer
2 weeks ago
Lancaster, Lancashire, United Kingdom Lancaster University Full timeJob Title: Student Support Officer (Welfare)We are seeking a dedicated and proactive individual to join our Support Services team as a Student Support Officer (Welfare). This role will provide accurate information, advice, and guidance to students during their studies, with a focus on welfare and wellbeing.Key Responsibilities:Provide individual information,...
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Student Support Officer
2 weeks ago
Lancaster, Lancashire, United Kingdom Lancaster University Full timeJob Title: Student Support Officer (Welfare)We are seeking a dedicated and proactive individual to join our Support Services team as a Student Support Officer (Welfare). This role will provide accurate information, advice, and guidance to students during their studies, with a focus on welfare and wellbeing.Key Responsibilities:Provide individual information,...
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Student Support Officer
2 weeks ago
Lancaster, Lancashire, United Kingdom Lancaster University Full timeAbout the RoleWe are seeking a dedicated and proactive individual to join our Support Services team as a Student Support Officer (Welfare). As the first point of contact for welfare and wellbeing, you will provide accurate information, advice, and guidance to students during their studies.Key ResponsibilitiesProvide comprehensive welfare support services to...
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Student Support Officer
1 month ago
Lancaster, Lancashire, United Kingdom Lancaster University Full timeJob Title: Student Support Officer (Welfare)We are seeking a dedicated and proactive individual to join our Support Services team as a Student Support Officer (Welfare). This role will provide accurate information, advice, and guidance to students during their studies, with a focus on welfare and wellbeing.Key Responsibilities:Provide comprehensive welfare...
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Student Support Officer
1 month ago
Lancaster, Lancashire, United Kingdom Lancaster University Full timeJob Title: Student Support Officer (Welfare)We are seeking a dedicated and proactive individual to join our Support Services team as a Student Support Officer (Welfare). This role will provide accurate information, advice, and guidance to students during their studies, with a focus on welfare and wellbeing.Key Responsibilities:Provide comprehensive welfare...
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Student Support Officer
3 weeks ago
Lancaster, Lancashire, United Kingdom Lancaster University Full timeJob Title: Student Support Officer (Welfare)We are seeking a dedicated and proactive individual to join our Support Services team as a Student Support Officer (Welfare). This role will provide accurate information, advice, and guidance to students during their studies, with a focus on welfare and wellbeing.Key Responsibilities:Provide individual information,...
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Student Support Officer
3 weeks ago
Lancaster, Lancashire, United Kingdom Lancaster University Full timeJob Title: Student Support Officer (Welfare)We are seeking a dedicated and proactive individual to join our Support Services team as a Student Support Officer (Welfare). This role will provide accurate information, advice, and guidance to students during their studies, with a focus on welfare and wellbeing.Key Responsibilities:Provide individual information,...
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Student Support Officer
3 weeks ago
Lancaster, Lancashire, United Kingdom Lancaster University Full timeJob Title: Student Support Officer (Welfare)We are seeking a dedicated and proactive individual to join our Support Services team as a Student Support Officer (Welfare). This role will provide accurate information, advice, and guidance to students during their studies, with a focus on welfare and wellbeing.Key Responsibilities:Provide individual information,...
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Student Support Officer
3 weeks ago
Lancaster, Lancashire, United Kingdom Lancaster University Full timeJob Title: Student Support Officer (Welfare)We are seeking a dedicated and proactive individual to join our Support Services team as a Student Support Officer (Welfare). This role will provide accurate information, advice, and guidance to students during their studies, with a focus on welfare and wellbeing.Key Responsibilities:Provide individual information,...
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Student Support Officer
3 weeks ago
Lancaster, Lancashire, United Kingdom Lancaster University Full timeJob Title: Student Support Officer (Welfare)At Lancaster University, we are seeking a dedicated and proactive Student Support Officer (Welfare) to join our team. As a key member of our Support Services, you will provide accurate information, advice, and guidance to students during their studies.Key Responsibilities:Provide comprehensive welfare support...
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Student Support Officer
3 weeks ago
Lancaster, Lancashire, United Kingdom Lancaster University Full timeJob Title: Student Support Officer (Welfare)At Lancaster University, we are seeking a dedicated and proactive Student Support Officer (Welfare) to join our team. As a key member of our Support Services, you will provide accurate information, advice, and guidance to students during their studies.Key Responsibilities:Provide comprehensive welfare support...
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Advice Caseworker
5 months ago
Lancaster, United Kingdom University of Cumbria Students' Union Full time**About us** We are inclusive and fun. Our work environment includes: - Work-from-home days If you have a passion for helping people, our students need your help! Support the Senior Advice Caseworker in providing appointment-based and mail advice on academic and welfare matters. Whether in person, on the phone or via Teams, we are looking for someone who...
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Student Support Officer
1 week ago
Lancaster, Lancashire, United Kingdom Lancaster University Full timeAbout the Role:We are seeking a dedicated and proactive individual to join our Support Services team as a Student Support Officer (Welfare). This role will provide accurate information, advice, and guidance to students during their studies, with a focus on pastoral support and triage of urgent issues.Key Responsibilities:Provide comprehensive welfare support...
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Student Support Officer
4 weeks ago
Lancaster, Lancashire, United Kingdom Lancaster University Full timeAbout the RoleWe are seeking a highly skilled and dedicated Student Support Officer (Welfare) to join our team at INTO Lancaster. As a key member of our Support Services team, you will provide exceptional support to our students, ensuring they feel safe, supported, and empowered to succeed in their academic pursuits.Key ResponsibilitiesProvide accurate...
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Student Support Officer
4 weeks ago
Lancaster, Lancashire, United Kingdom Lancaster University Full timeAbout the RoleWe are seeking a highly skilled and dedicated Student Support Officer (Welfare) to join our team at INTO Lancaster. As a key member of our Support Services team, you will provide exceptional support to our students, ensuring they feel safe, supported, and empowered to succeed in their academic pursuits.Key ResponsibilitiesProvide accurate...
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Student Support Officer
5 months ago
Lancaster, United Kingdom INTO University Partnerships Full time**Student Support Officer (Welfare)** **Location**:INTO Lancaster **Salary**:£27,253- £34,498 Depending on Experience **Contract Type**:Full-time, Permanent INTO Lancaster are currently recruiting for a Student Support Officer (Welfare) to join their team. At busy times in the academic year, there may be a need for the Student Support Officer...
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Student Support Officer
6 days ago
Lancaster, Lancashire, United Kingdom Lancaster University Full timeAbout the Role:We are seeking a dedicated and proactive Student Support Officer (Welfare) to join our team at INTO Lancaster. As a key member of our Support Services, you will provide accurate information, advice, and guidance to students during their studies.Key Responsibilities:Provide comprehensive welfare support services to students, including...
