Key Holder

6 months ago


Lichfield, United Kingdom The Railway Inn Full time

'''Duties'''

Food experience is preferred but not essential.
- Assist the pub manager in daily operations and management of the retail store
- Manage inventory levels and ensure proper stock replenishment
- Communicate with customers to address inquiries, resolve complaints, and provide product information
- Organize promotional events and implement marketing strategies to drive sales
- Perform administrative tasks such as scheduling, payroll, and record keeping
- Lead by example and motivate the team to achieve sales targets and deliver exceptional customer experiences

'''Requirements'''
- Previous experience in a hospitality management or supervisory role
- Strong leadership skills with the ability to effectively manage a team
- Excellent communication skills, both verbal and written
- Proficient in phone etiquette and customer service principles
- Organizational skills with attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment

**Job Type**: Part-time

**Salary**: From £11.00 per hour

Expected hours: No less than 10 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Day shift
- Night shift
- Overtime

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Supervising experience: 1 year (preferred)
- Customer service: 1 year (preferred)
- Retail management: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Lichfield (required)

Ability to Relocate:

- Lichfield: Relocate before starting work (required)

Work Location: In person



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