Customer Support Administrator

2 months ago


Leicester, United Kingdom STERIS Full time

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

**Position Summary**:

- Based in our Leicester office this is a full time role operating a hybrid working model, initially offered on a 12 month temp to perm basis._

Reporting to the Customer Support Manager responsible for supporting the entering sales orders for our customer base.. The Customer Support Administrator will help maintain a high level of customer service within the company and help support the team in daily administration duties.

**Duties**:

- Ensuring order processing is carried out in accordance with the OP.1 procedure
- Processing Customer Sales Orders onto the Oracle system.
- To liaise with customers regarding their orders if a query arises at the time of processing to advise them of any changes needed to process the order successfully
- To contact external shipping companies to arrange for collection of any palletised order’s by completing all necessary paperwork in time for collection
- To liaise with the Sales Support Team regarding any initial queries we have with a customer order
- Supporting the Sales Support Team with incoming calls and answering general enquiries

**Required Experience**:

- Ability to work under pressure
- Attention to detail
- Ability to work well towards deadlines and team objectives
- Demonstrate excellent organisational and administrative skills
- Strong written and verbal communication skills
- Able to motivate themselves as well as working well within a team environment
- Good working knowledge of Word & Excel
- Excellent interpersonal skills

STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics. We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.



  • Leicester, United Kingdom Reed Business Support Full time

    Our existing Leicester based client are a professional buying organisation, are looking for appoint a full-time Temporary Customer Services Administrator. Working Monday - Friday 37 hours per week. We have an opportunity for talented and passionate customer service professionals to join our team in Leicester. Our team resolve enquiries and do everything...


  • Leicester, United Kingdom Reed Business Support Full time

    Our Leicester based client are to keen to appoint a part-time temporary Administration position, working 20 hours per week, Monday - Friday mornings only in the office. This is great opportunity for someone who is looking for a new Administration position within a well established charity based in Leicester.My client is ideally looking for someone...


  • Leicester, United Kingdom STERIS Full time

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. **Position Summary**: To support our Customer Support Team we are recruiting for a Customer Service Administrator to join us in Leicester. The Customer service support administrator is...


  • Leicester, United Kingdom STERIS Full time

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. **HOW YOU WILL MAKE A DIFFERENCE**: **Do you want to spend your working time making a difference in the world around you? Are you passionate about supporting the medical industries? Do you...


  • Leicester, United Kingdom Reed Business Support Full time

    Our Leicester City Centre based client are looking to recruit a Administration Assistant for a full-time temporary position, working Monday - Friday 37 hours per week. The Administration Assistant role will mainly cover the following tasks. Provide day to day Administration support and guidance to line managers, being the first port of call for queries and...


  • Leicester, United Kingdom STERIS Full time

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. **Position Summary**: STERIS is a place where you can have an impact in helping create a healthier and safer world. When you join STERIS, you can count on growing and thriving each day. t's...

  • Sales Administrator

    1 month ago


    Leicester, United Kingdom Reed Business Support Full time

    Our local Leicester based client are keen to appoint a Sales Administrator to join their office team for a temporary full-time position. This position will be 37.5 hours per week working Monday to Friday 8am - 4pm, every week, which can be flexible. This position has been created to complete various Sales Administration tasks, to support the Sales team with...


  • Leicester, United Kingdom SF Group Full time

    **Job Title: Customer Service Administrator** **Contract: Full Time, Permanent (Office Based)** **Salary: £24,000 - £26,000** **Start Date: ASAP - Happy to work around notice periods** The Commercial Division at SF Recruitment are currently working with a UK based, family run manufacturing business, who due to huge growth and success over the past 2...


  • Leicester, United Kingdom SF Group Full time

    **Job Title: Customer Service Administrator** **Contract: Full Time, Permanent (Office Based)** **Salary: £24,000 - £26,000** **Start Date: ASAP - Happy to work around notice periods** The Commercial Division at SF Recruitment are currently working with a UK based, family run manufacturing business, who due to huge growth and success over the past 2...


  • Leicester, United Kingdom Cherry Professional Limited Full time

    **Customer Service Administrator - Leicester - Temporary - £10.50 per hour** Cherry Professional are currently recruiting for a Customer Service Administrator who enjoys talking to customers over the telephone, amending orders and dealing with any disputes over deliveries.This is an exciting opportunity to join a busy, small...


  • Leicester, United Kingdom Reed Business Support Full time

    Our local Leicester based client are keen to appoint an Administrator to join their office team for a temporary part-time position. This position will be 37 hours per week working Monday to Friday 9am - 5pm, every week. This position has been created to complete various Administration tasks, consisting of completing administration and the follow up actions...


  • Leicester, United Kingdom People First Recruitment Solutions Limited Full time

    This is fantastic opportunity for an experienced **Customer Service Administrator** to join our highly regarded client located in LE19, South Leicestershire, on a **12 month Fixed term contract.** Working within their welcoming & supportive Learning Partner Support team as a Customer Service Administrator you will be responsible for: - Processing high...


  • Leicester, United Kingdom SF Recruitment Full time

    Job Title: Administrator Contract: Full Time, Permanent **Salary**: £20,000 - £25,000 Location: Leicester, LE4 The Commercial Division at SF Recruitment are currently working with a growing family run, manufacturing organisation to recruit for an Administrator to join their Leicester offices. The Administrator will play a key part amongst the Customer...

  • Customer Care Advisor

    3 weeks ago


    Leicester, United Kingdom Reed Business Support Full time

    Are you a skilled customer car advisor? Do you always help customers with a high satisfaction rate? This is the role for you! **Hours of work** - 37.5 hours around 7:30am to 3:30pm. Early finish on Friday around 2:30pm! **Duties:** - Providing exceptional customer care at all times (ensuring a continuous bespoke/personal service) - Responding to customer...

  • Administration Clerk

    2 months ago


    Leicester, United Kingdom Reed Business Support Full time

    Our local Leicester based client are keen to appoint an Administration Clerk to join their office team for a temporary position. This position will be full-time 37 hours working Monday to Friday 8.30am - 4.30pm, every week. Working on their busy reception desk meeting and greeting staff and students and being adaptable to cover all queries and questions and...


  • Leicester, United Kingdom Reed Business Support Full time

    Our local Leicester based client are keen to appoint an Administration Assistant to join their office team for a temporary position. This position will be full-time 37 hours working Monday to Friday 8.30am - 4.30pm, every week. Working on their busy reception desk meeting and greeting staff and students and being adaptable to cover all queries and questions...


  • Leicester, United Kingdom The Recruitment Group Full time

    The Recruitment Group are looking for an experienced Administrative professional for their learning support company based in Leicester City Centre.** Job Purpose** To provide effective administrative support to the coordination team and ensure all stakeholders who contact The Learning Support Centre receive excellent customer service. **Main Duties and...


  • Leicester, United Kingdom REVOLUTION SUPPORT SERVICES LIMITED Full time

    Our role is for an administrator/receptionist/helpdesk coordinator in our main office. The role is for 25 hours per week 9.30am - 3pm Monday to Friday with a 30 minute unpaid break for lunch. The role is to answer the main company landline number and direct calls, taking messages and taking booking enquires from customers and bookings these into our...


  • Leicester, United Kingdom EMS Resourcing Full time

    An engineering company in Leicester is looking for a Customer Support Co-ordinator. YOU MUST COME FROM AN ENGINEERING OR MANUFACTURING BACKGROUND. PLEASE APPLY IF YOU WOULD LIKE TO KNOW MORE!The Customer Support Co-Ordinator is crucial to the day to day support of our existing customers within the Engineering department and encompasses site service, spares...


  • Leicester, United Kingdom COBA Plastics Moulding Full time

    We are looking for a Customer Service Administrator to join our busy Sales Team at COBA Plastics Moulding. **ABOUT COBA** COBA is a privately funded group of manufacturing and distribution businesses. Our key activities are invested in the design, manufacture and distribution of thermoplastic products and matting and flooring solutions. COBA Plastics...