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Customer Care Advisor

1 month ago

Leicester, United Kingdom Reed Business Support Full time

Are you a skilled customer car advisor? Do you always help customers with a high satisfaction rate? This is the role for you

**Hours of work** - 37.5 hours around 7:30am to 3:30pm. Early finish on Friday around 2:30pm

**Duties:**
- Providing exceptional customer care at all times (ensuring a continuous bespoke/personal service)
- Responding to customer queries within the agreed response time/SLA
- Building relationships with customers and colleagues in a people focussed environment
- Collating accurate data for customers and internal reporting
- Ensure all historical correspondence and orders are filed correctly
- General administration and office duties including answering main telephone and front door to visitors

**What's in it for you?**
- Pension (5% employee / 5% employer)
- Onsite free parking
- Wellbeing sports day, BBQ's and various other events for employees
- Close knit team working together
- Full support, training and guidance throughout career
- Cycle to work and various high street discounts

Interested to hear more? Please respond to this advert with your CV or give us a call on

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