Client Support Coordinator

5 months ago


Tamworth, United Kingdom Flo Backoffice Solutions Limited Full time

This is an excellent opportunity for a Client Support Coordinator to join our business, based near Tamworth. The role will suit someone who has experience of dealing with large amounts of data and has spent some time dealing directly with people over the telephone - having direct relevant experience is not essential, a willingness to learn is

We are looking for someone to join our client support team who together 'own’ the back office and payroll support service for a number of our clients - we have grown three-fold in the last two years and the next couple of years look no different. So, there is a great opportunity for someone to grow with the business.

The Flo Group

We provide software, payroll and funding solutions to the recruitment industry.

We are privately owned, growing quickly and have a positive, friendly team across the business. We work from converted stables in a parkland setting, just outside Tamworth.

The Role

Providing support administration to a number of clients:

- Using our own, and some external, software platforms
- Ensure timely and accurate processing of data
- Responding to client queries and requests for information
- Providing first line support/ help to clients about our software

Who are we looking for?

Someone who has:

- Proven administration experience
- A high level of interest/ experience in what systems can do for a business - able to adapt to/ work with a number of different systems at the same time
- A willingness to learn new processes and systems

**Job Types**: Full-time, Permanent

**Salary**: £22,400.00-£26,000.00 per year

**Benefits**:

- Company events
- Company pension

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- Customer service: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Tamworth, B79 0LH (required)

Ability to Relocate:

- Tamworth, B79 0LH: Relocate before starting work (required)

Willingness to travel:

- 100% (preferred)

Work Location: In person


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