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Contact Centre Team Leader

4 months ago

Middlesbrough, United Kingdom RWR Recruitment Full time

**Contact Centre - Team Leader**
**Middlesbrough**
**Upto £25,000 (depending on experience)**
**37.5 Hours per week : Monday-Sunday (Rota between 8am-8pm)**

**Are you looking for a new challenge?**
**Are you confident to lead a team of agents within a fast paced environment?**

You have previous experience of working within a contact centre dealing with the financial industry. You have a keen eye for detail always looking to continually improve customer satisfaction.

For your information this company serves over 100 global clients, you will be working on a campaign which will be representing a UK financial service.

For this role you will be responsible for ongoing coaching and development of all team members. And ensuring you lead from the front with working towards targets.

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Work Location: One location