Patient Coordinator

3 weeks ago


London, United Kingdom Restorehairclinics Limited Full time

**About us**:
Our practice is a global centre of excellence, operating at the premium/exclusive end of the

international hair restoration/transplant market.

Our lead surgeon is a thought leader in the industry and recognised in global and UK hair

transplant institutions as well as patient and industry forums. Most importantly we pride

ourselves on patient reviews and referrals achieved through the consistent high-level results

achieved for all our clients.

We operate in a state of the art newly renovated contemporary clinic on Harley Street and are

growing organically with a hand-picked additional set of team members.

The role we are seeking to fill is for a patient coordinator.

**Day-to-Day responsibilities**:

- Helps patients in distress by responding to emergencies.
- Confidentially manage patient accounts
- Schedule patient visits and answer pre-visit questions, including about billing
- Ensure compliance with professional standards & regulatory requirements
- Discuss cost of service
- Work as a team player to ensure each patient receives the best service possible
- Schedule any necessary outpatient appointment
- Runs post office errands if needed
- Some PA responsibilites for the doctor

**Attribute/skills**:
Basic computer skills like using Microsoft word, Excel.

English language at least level B2

Excellent communication skills, both verbal and written

Calm, empathetic temperament

Ability to work independently

Organized

Ability to multitask if needed

Enthusiastic, and confident in working and communicating with a widerange of clients from all walks of life

Pay: From £26,000.00 per year

**Benefits**:

- Company events
- Company pension
- UK visa sponsorship

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma of Higher Education (preferred)

Work Location: In person

Expected start date: 03/06/2024


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