Inpatient Matron

Quality Take positive action to learn about, and engage with, quality improvement (QI) methodology; leading and driving the QI agenda within the directorate. Lead on continuous service/quality improvement in relation to the 3 elements of quality patient safety, clinical effectiveness and patient experience. Utilise learning from experience to inform continuous improvement strategies; implementing and embedding learning from service user feedback, incidents and complaints. Prioritise patient safety and ensure that data from relevant audits, such as the inpatient/community staffing matrix, are used for quality improvement.

Lead on adopting LEAN practices within the directorate to ensure efficient and effective use of resources whilst maintain/improving quality. Lead on the implementation of benchmarking in services and participate in the trust wide meetings and events. Proactively champion patient safety initiatives and facilitate the implementation of learning from complaints, incidents and feedback. Direct and lead the development and monitoring of standards for cleanliness of the environment and, where appropriate, the quality of patient food; challenging poor performance where necessary.

Monitor compliance with the standards for IPC and PLACE inspections including cleanliness of environment and, where appropriate, quality of patient food and take appropriate action to address any unresolved issues. Challenge the status quo with authority, to improve services for the benefit of service users and carers. Take the lead engagement role for directorate with IPC team, on the implementation of infection, prevention and control, policies locally, attending meetings with the Director of IPC and relevant Trust forums. Support Team Managers to enhance and personalise clinical environments.

Monitor safer staffing levels and skill mix with the services managers to ensure safe and supportive care. Lead on safer staffing reviews with the Director of Nursing. Support the development of current staff leading on identification of education and learning needs within the directorate to support service improvement. Facilitate the development of new roles within the directorate to enhance skill mix with a focus on quality.

Lead on identifying opportunities to involve staff in clinical audit, research and development of NICE guidelines and ensure that teams demonstrate implementation of evidence based practice. Undertake investigations for incidents, complaints and disciplinary issues in the directorate as required. Ensure that safeguarding policies are implemented, monitored and escalate concerns promptly. Be responsible for the resources across area of responsibility, working within budgetary limits.

Professional and Development (Nursing) Demonstrate and maintain an up to date knowledge of current nursing trends, practices and research within the relevant clinical speciality. Identify and support staff strengths and facilitate nursing staff to maximise their talents. Identify nursing skills and knowledge development needs and proactively support education and learning. Share information and keep others up to date in a timely and relevant manner.

Ensure the development of a culture which encourages openness in reporting and that the lessons learnt from adverse incidents are shared. Assist in the management of risk related to nursing and ensure the development of nurses knowledge and skills in relation to person centred risk assessment and management. Drive forward a culture change that enables a constant focus on diversity and inclusion and encourages the employment of service users within the directorate. Provide professional advice to nursing colleagues within the directorate.

Lead a professional nursing forum for the directorate; to strengthen nursing professional identity, implement evidence based practice, promote research and disseminate the Trust-wide Nursing Network agenda. Leadership Lead on service development and improvement for the directorate facilitating change in line with directorate goals working closely with the Service Manager and Associate Director. Lead the adaption and demonstration of the trust vision and values within the delivery of care across the directorate. Champion good practice and lead by example in order to empower teams to strive for the highest standards of care and to make change happen.

Give clear and consistent messages about priorities, support the Directorate in setting goals which directly relate to improving quality of care. Encourage staff involvement and commitment in achieving their objectives. Support staff through change by articulating the reasons for change to aid understanding and promote engagement. Lead by example and be a role model in the improvement of quality standards.

Support clinical leadership through supervision, mentoring, coaching and education. Provide positive feedback, support and encouragement to facilitate individual and team development. Provide prof