Care Coordinator/administrator
2 weeks ago
CSM Care Services Ltd is looking for a compassionate, energetic, and organised individual to join our team as a Care Coordinator. As a Care coordinator, you will be responsible for assisting in managing and monitoring the quality delivery of a Home Care service for elderly and disabled individuals as an office-based care coordinator.
**Flexible working options are available to support you, including hybrid working which will maintain your work-life balance and career.**
**Duties of the job include**:
- Carrying out needs assessments as required and drawing up individual care plans
- Making all necessary arrangements for starting a service
- Supervising care workers and teams in carrying out their work, proving advice and guidance as needed, including demonstrating procedures, coaching and mentoring
- Being available to care workers seeking advice and guidance on issues arising
- Providing direct care in emergencies
- Carrying out spot checks of care delivery and reporting findings to the service management
- Visiting service users to get their views on the service being provided and to act on any issues arising
- Carrying out preliminary investigations of concerns, including safeguarding issues, and complaints that arise in the course of service delivery and reporting their findings to the service manager
- Assisting with staff induction and training as required, and in the cases of new staff, assess their fitness to work alone
- organise care reviews and be responsible for implementing any changes to care plans
- Liaising with other professionals involved in a person’s care
- Working closely with the service’s management team to help it with its quality improvement and business planning strategies
- Engaging in their own continuing professional development through relevant training, including specialist training, and qualifications
- Acting as an ambassador for the care service, particularly in its dealings with other professionals and agencies involved in a person’s care
- Managing clinical, professional, clerical and administrative staff
- Managing the recruitment, selection, appraisal and development of staff
- Overseeing the day-to-day management of Flawless Care Services
- Implementing new policies and directives.
- Planning and implementing strategic changes to improve service delivery
- Attending meetings, writing reports and delivering presentations to a variety of audiences, clinical governance and audit
- Sitting on committees and representing the views of departments and teams
- Handling communications and corporate affairs
**Key qualities**:
- Minimum 1 year experience in a similar healthcare role (ideally working with elderly and vulnerable people)
- Good mindset;
- Strong social care experience;
- Great team player with good communication skills;
- Experienced in Rota planning using staff roster software;
- Looking to progress their career or have coordinated in other sectors;
- Enjoy working as part of a team;
- Be able to provide excellent customer service;
- Be able to Schedule Care Workers and able to put together rotas;
- Be able to monitor care packages and care plans;
- Knowledge and experience of CQC standards and CQC Compliance;
- Knowledge of management systems and care coordination
**Salary**: £26,000.00-£30,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Work Location: In person
Expected start date: 07/08/2023
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