Clinical Call Handler- Unscheduled Care
6 months ago
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
The shift pattern is Monday-Friday day shifts.
There are two full time (37.5 hours) positions within this post and one part time (23.1 hours). (Please note the salary is Pro Rata) for part time hours.
Applications are invited from Registered Nurses trained in general nursing or adult nursing of the NMC Register to join our enthusiastic and innovative team within the QEUH Unscheduled Care Team as Clinical Call Handlers. This role receives GP calls into the Immediate Assessment Unit. We require an experienced First Level Registered Nurse trained in General Nursing who is looking for a challenge and the unique opportunity to be part of the evolving role of Unscheduled Care.
You should have considerable post registration experience with relevant experience working as a band 5 in an Acute Secondary care setting and have appropriate degree or equivalent experience with well-developed communication and IT skills.
Informal visits are welcome.
-
Call Handler
3 days ago
Glasgow, United Kingdom Kura Full timeJob Details: **Call Handler** **Location: Glasgow, UK** **Potential to be UK Remote after 3 months, performance dependent** **Shift** **Monday to Friday** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Salary**: £23,816 in April in line with Real Living Wage Role details: We are...
-
Call Handler
1 day ago
Glasgow, United Kingdom Kura Full timeJob Details: **Call Handler** **Location: Glasgow, UK** * Potential to be UK Remote after 3 months, performance dependent* **Shift **Monday to Friday** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Salary**:£23,816 in April in line with Real Living Wage Role details:We are looking...
-
Call Handler
3 days ago
Glasgow, United Kingdom Kura Full timeJob Details: **Call Handler** **Location: Glasgow, UK** * Potential to be UK Remote after 3 months, performance dependent* **Shift **Monday to Friday** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Salary**:£22,360 moving to £23,816 in April in line with Real Living Wage Role...
-
Call Handler
7 months ago
Glasgow, United Kingdom MB Group Full timeFantastic opportunity for an Call Handler for one of the largest insurance companies in the UK. The client prides themselves on providing exceptional service for their clients, as well as ensuring the happiness and growth of their employees. As a leading figure in the claim arena, it’s this same mentality that ensures their clients are happy and the...
-
Senior Unscheduled Care Practitioner
7 months ago
Glasgow, United Kingdom NHS Scotland Full timeNHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and...
-
Call Handler
7 months ago
Glasgow, United Kingdom MB Group Full timeFantastic opportunity for an Call Handler for one of the largest insurance companies in the UK. The client prides themselves on providing exceptional service for their clients, as well as ensuring the happiness and growth of their employees. As a leading figure in the claim arena, it’s this same mentality that ensures their clients are happy and the...
-
Unscheduled Care Quality Improvement Advisor
2 days ago
Glasgow, United Kingdom NHS Scotland Full timeThe shift pattern for this post is Monday-Friday We are looking for an enthusiastic and knowledgeable QI person to join our Unscheduled Care Team. You will work closely with the Head of Unscheduled Care, our USC Programme Support Manager, Discharge without Delay Lead and the site sector Service Improvement Managers to embed an improvement focus to...
-
Call Handler
6 months ago
Glasgow, United Kingdom Onwards Answering Full time**Would you like flexibility in your job? Do you like to speak to a wide range of people? Can you be that friendly voice for a variety of clients?** Onwards Answering, is looking for Call Operators to join their busy team! Onwards Answering is a leading provider of call handling and customer service solutions for a diverse portfolio of 27 clients across...
-
Call Handler
7 months ago
Glasgow, United Kingdom Onwards Answering Full time**Would you like flexibility in your job? Do you like to speak to a wide range of people? Can you be that friendly voice for a variety of clients?** Onwards Answering, is looking for Call Operators to join their busy team! Onwards Answering is a leading provider of call handling and customer service solutions for a diverse portfolio of 27 clients across...
-
Call Handler
7 months ago
Glasgow, United Kingdom NHS Scotland Full time**Call Handler - Currently recruiting in Aberdeen, Dundee and South Queensferry.** Are you looking for a new opportunity with a service-based environment? Can you demonstrate the ability to effectively communicate within a fast-paced environment? Are you passionate about engaging with others and working as part of a team to achieve shared goals? **Who We...
-
Call Handler
6 months ago
Glasgow, United Kingdom Blue Arrow Full timePermanent vacancy - Call handler Salary - £23,105 (plus annual bonuses) Location - Hillington Excellent benefits package and working environment **Working hours - 12 hour shift patterns 7am - 7pm.** Our client based in Hillington, is looking for a call handler to join their busy office. They work 12 hour shift patterns but this leads to some excellent...
-
Call Handler
7 months ago
Glasgow, United Kingdom NHS Scotland Full time**Please note, this post is only open for applicants who have not applied within the last 6 months. Applications which fall within this timeframe will not be considered.** **Call Handler - Currently recruiting at Cardonald and Clydebank.** Are you looking for a new opportunity with a service-based environment? Can you demonstrate the ability to...
-
Clerical Officer/call Handler-phlebotomy Single
7 months ago
Glasgow, United Kingdom NHS Scotland Full timeNHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and...
-
Unscheduled Care
4 weeks ago
Glasgow, United Kingdom Nhs Greater Glasgow & Clyde Full timeNHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles.We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and...
-
Call Handler
7 months ago
Glasgow, United Kingdom Allied Vehicles Ltd Full timeAllied Vehicles is the UK market leader in the manufacture and supply of wheelchair accessible transport solutions. Allied also operates Scotland’s largest independent Bodyshop and offers a range of garage services to insurance, commercial and private customers alike. The company has a nationwide reputation for ensuring quality, value and customer...
-
Virtual Recruitment Event
6 months ago
Glasgow, United Kingdom NHS Scotland Full time**Virtual Recruitment Event - Call Handlers** We are holding Virtual Recruitment Events on Friday 17th November at 10:30am and Tuesday 21st November at 4.00pm via MS Teams and we invite you along to find out more about these fantastic Call Handler career opportunities. To find out more about the role, please review **Digital Job Pack and Person...
-
Call Handler West
1 day ago
Glasgow, United Kingdom Pertemps Scotland Full time**Call Handlers - Scottish Ambulance Service Temporary Glasgow £11.10ph-£19.31ph dependant on shifts worked Full time 37.5 hours per week (Part Time will be considered)** **We have various intake dates which are: Monday 25th July Monday 8th August Monday 15th August Monday 22nd August Monday 12th August Applicants MUST be available to commence the...
-
Complaints Handler
3 weeks ago
Glasgow, United Kingdom Optical Express Full timeJob Description Job Title : Complaints Handler - Clinical Services Location : Glasgow City Centre Hours : 40 hours per week, office based Competitive salary & benefits At Optical Express we are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.For over 34 years, millions of...
-
Complaints Handler
3 weeks ago
Glasgow, United Kingdom Optical Express Full timeJob Title : Complaints Handler - Clinical Services Location : Glasgow City Centre Hours : 40 hours per week, office based Competitive salary & benefits At Optical Express we are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.For over 34 years, millions of patients have...
-
Utilities Complaints Handler
2 days ago
Glasgow, United Kingdom Kura Full timeJob Details: **Call Handler** **Location: Glasgow, UK** **Potential to be UK Remote after 3 months, performance dependent** **Shift** **Monday to Friday** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Salary**: £23,816 in April in line with Real Living Wage Role details: We are...