Customer Representative

2 months ago


Belfast, United Kingdom Global Partners Ltd. Full time

**Responsibilities**:

- Answer incoming customer inquiries via phone or various face to face channels
- Assist customers with product information, pricing, and availability
- Resolve customer complaints or issues in a professional and efficient manner
- Upsell products or services to increase revenue
- Perform data entry tasks accurately and efficiently
- Collaborate with other team members to ensure customer satisfaction

**Skills**:

- Excellent phone etiquette and communication skills
- Ability to analyze customer needs and provide appropriate solutions
- Proficiency in multilingual communication is advantageous
- Experience with upselling techniques is preferred
- Strong data entry skills for maintaining accurate customer records

**Job Types**: Full-time, Permanent

Pay: From £23,495.65 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Belfast: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 27/04/2024



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