![Global Partners Ltd.](https://media.trabajo.org/img/noimg.jpg)
Customer Representative
2 months ago
**Responsibilities**:
- Answer incoming customer inquiries via phone or various face to face channels
- Assist customers with product information, pricing, and availability
- Resolve customer complaints or issues in a professional and efficient manner
- Upsell products or services to increase revenue
- Perform data entry tasks accurately and efficiently
- Collaborate with other team members to ensure customer satisfaction
**Skills**:
- Excellent phone etiquette and communication skills
- Ability to analyze customer needs and provide appropriate solutions
- Proficiency in multilingual communication is advantageous
- Experience with upselling techniques is preferred
- Strong data entry skills for maintaining accurate customer records
**Job Types**: Full-time, Permanent
Pay: From £23,495.65 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 27/04/2024
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